Mortgage Loan Officer Assistant jobs in United States
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Navitas Credit Corp. · 7 hours ago

Mortgage Loan Officer Assistant

Navitas Credit Corp. is seeking a highly organized and customer-focused Mortgage Loan Officer Assistant. In this role, you will support the Mortgage Loan Originator by providing sales support, loan coordination, and exceptional customer service to enhance the borrower experience.

BankingFinancial Services

Responsibilities

Monitor loan files and ensure efficient, accurate processing through closing
Organize and track active loans as directed by the MLO
Obtain borrower applications and assist with pre‑qualification
Deliver superior customer service to borrowers and partners
Complete and review required forms; collect documentation and fees
Submit files to underwriting and ensure compliance and accuracy
Manage inbound calls for the MLO and ensure professional communication
Maintain the MLO database and coordinate submissions to processing and closing
Assist with pricing scenarios and rate locks
Provide loan status updates to borrowers and maintain pipeline visibility
Learn and utilize internal mortgage technology and loan systems
Maintain strong working knowledge of FNMA/FHLMC, FHA, VA, USDA, and other mortgage programs
Follow all federal and state lending compliance guidelines

Qualification

Active NMLS licenseMortgage technology proficiencyLoan processing knowledgeMicrosoft Office proficiencyCustomer service skillsInternet research skillsOrganizational skillsCommunication skills

Required

High School Diploma or equivalent
2+ years of experience as a loan coordinator, loan originator assistant, or processor
Active NMLS license
Proficiency in Microsoft Office
Strong internet research skills and comfort using online tools
Monitor loan files and ensure efficient, accurate processing through closing
Organize and track active loans as directed by the MLO
Obtain borrower applications and assist with pre‑qualification
Deliver superior customer service to borrowers and partners
Complete and review required forms; collect documentation and fees
Submit files to underwriting and ensure compliance and accuracy
Manage inbound calls for the MLO and ensure professional communication
Maintain the MLO database and coordinate submissions to processing and closing
Assist with pricing scenarios and rate locks
Provide loan status updates to borrowers and maintain pipeline visibility
Learn and utilize internal mortgage technology and loan systems
Maintain strong working knowledge of FNMA/FHLMC, FHA, VA, USDA, and other mortgage programs
Follow all federal and state lending compliance guidelines

Preferred

Associate's or Bachelor's degree
Experience with Encompass and Mortgage Returns
Knowledge of FNMA/FHLMC, FHA, VA, USDA, and other current mortgage loan products
Must be able to pass a criminal background & credit check
This is a full-time, non-remote position

Company

Navitas Credit Corp.

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Navitas Credit Corp. is a financial services provider based in Florida.

Funding

Current Stage
Growth Stage
Total Funding
$6M
Key Investors
Noro-Moseley Partners
2010-03-01Series A· $6M

Leadership Team

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Dan McMahan
Senior Vice President - Chief Credit Officer
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Jacklynn Farbman Manning, CLFP
Chief Marketing Officer
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Company data provided by crunchbase