Goodwill Financial, Inc. · 7 hours ago
Lithuanian Customer Service Representative
Elmhurst, IL
Full-time
Onsite
New Grad, Entry Level
$35K/yr - $45K/yrGoodwill Financial, Inc. is an independent agency focused on building trust and lasting relationships with clients. They are seeking a Client Support Specialist to assist clients with their insurance needs, ensuring they feel cared for and supported throughout their experience.
Auto InsuranceCommercial InsuranceFinancial ServicesHealth InsuranceInsuranceLife Insurance
Responsibilities
Answering phone calls with a positive, professional tone
Issuing certificates of insurance (COIs) and adding certificate holders
Helping clients navigate our online portal
Responding to inquiries or directing them to the right teammate
Following up with clients and prospects
Conducting account reviews to ensure proper coverage
Entering data and handling messages with care and accuracy
Providing admin and operational support as needed
Keeping communication courteous—even during hold times
Staying organized in a fast-paced, team environment
Qualification
Required
Fluency in Lithuanian (required)
Comfortable using Microsoft Word, Excel, Outlook, and a basic calculator
Strong typing and data entry skills
Clear communication—both spoken and written
Detail-oriented, reliable, and well-organized
Friendly, ethical, and a great team player
Preferred
Experience with CRMs like Infusionsoft or TurboDial is a plus
Benefits
Bonus based on performance
Paid time off
Training & development
Company
Goodwill Financial, Inc.
Goodwill Financial, Inc. is an independent insurance agency.
Founded in 2005
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase