JPMorganChase · 5 hours ago
Product Delivery, Senior Associate - Card Marketing and Customer Experience Product
Wilmington, DE
Full-time
Onsite
Mid, Senior Level
$91K/yr - $140K/yr
3+ years expJPMorganChase is one of the oldest financial institutions, providing innovative financial solutions to a wide range of clients. The Senior Product Delivery Associate role in Lending Innovations focuses on enabling the delivery of products efficiently while collaborating with cross-functional teams to ensure compliance and manage change initiatives.
Asset ManagementBankingFinancial Services
Responsibilities
Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making while escalating opportunities to improve efficiencies and functional coordination
Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
Manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
Facilitate product owner adherence to agile guidelines through monitoring and reporting remediating where necessary
Intake and assess product development requests from cross-functional products including assessments of readiness for consideration and validations of business needs
Coordinate release management activities including go/no go confirmations from key stakeholders before code deployment and go-on to manage release day activities
Drive commitment for critical dependencies – including facilitating elaboration sessions, helping to secure resources, ensuring sprint alignment, etc
Maintain an ongoing deep knowledge and documentation of product controls across the project including evidence of validations, approvals, and action plans
Manage key business operation deliverables including executive updates, updates to internal communication pages, and the provision of key artifacts to cross-functional teams when requested
Work with the Product Owner to model rigorous prioritization protecting the book of work from external requests and distractions where possible
Qualification
Required
3+ years of experience or equivalent expertise in product management or a relevant domain area
Demonstrated performance in either product management or relevant domain area
Experience executing operational management and change readiness activities
Experience in product deployment processes
Demonstrated ability to execute operational management and change readiness activities
Strong understanding of delivery and a proven track record of implementing continuous improvement processes
Experience in product or platform-wide release management, in addition to deployment processes and strategies
Experience with agile product development techniques, principles and practices, experience supporting a product organization
Structured thinker, leveraging organizational philosophies and data driven approaches to influence actions
Commitment and self-motivation
Demonstrable experience working in banking or with financial products
Effective written and verbal communicator with excellent reasoning, organizational and presentation skills
Proficient with the Microsoft Office suite and JIRA
Preferred
Developed knowledge of the product development life cycle
Intellectually curious, have a customer-first mindset, and passion for building new and innovative digital products
Champions of customer experience across all user interactions, with particular focus on delivering simple/elegant digital solutions
Excellent team players with ability to collaborate with functional areas to drive successful and timely project execution
Results-oriented, with strong leadership and communication skills
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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