NAFSA: Association of International Educators · 15 hours ago
Student Services Specialist Senior (Financial Aid Outreach) - 2 Positions
Peoria, AZ
Part-time
Onsite
Mid, Senior Level
$20.23/hr - $26.30/hr
2+ years expNAFSA: Association of International Educators is committed to supporting international education and exchange. The Student Services Specialist Senior will assist students with financial aid and scholarship applications, while also serving as a liaison between campus departments and external agencies to conduct outreach presentations.
CharityEducationNon Profit
Responsibilities
Ensure compliance with all financial aid policies, and provide accurate and consistent customer service to students and parents regarding financial aid programs and related services. Assists students and parents with the financial aid process from initial application to award. Perform regular follow-up, via in person, email, online and phone calls to ensure students understand the financial aid process and assist with verifying applications for accuracy and completeness
Represent the college at events, such as financial aid workshops, orientations, and other on campus initiatives. Responsible for creating and conducting interactive presentations and workshops on and off campus, as well as managing the Academic Works database and scholarship email account. Responsible for assisting with scholarship program management including posting of awards, notifying students, and working with business services to facilitate the scholarship process. Responsible for ensuring student financial aid packaging with outreach contact efforts
Serve as a subject matter expert responsible for exercising professional judgment on student applications, determining eligibility, and ensuring program compliance. Analyze/interpret regulations and respond to inquiries requiring detailed knowledge of regulations and policies. Provides training and orientation to new and current staff members, as assigned, and performs additional duties commensurate with the level of the position
Reviews and performs technically complex Title IV processes including review of financial aid applications, packaging student financial aid inclusive of; verification, budget proration, awarding, authorization of funds, corrections to ISIRs, post award adjustments, etc. Responsible for assisting with scholarship awards and processing numerous reports
Other duties as assigned
Qualification
Required
Associate's Degree from a regionally accredited institution and two years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs
An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered
Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving
Applicants must be in good standing with all U.S. Department of Education Federal Student Aid programs and eligible to access federal websites required to perform job duties
Preferred
Two or more years' recent experience (within the last 36 months) working in student services
Two or more years' recent experience (within the last 36 months) providing frontline customer service to students and/or parents regarding financial aid programs and student related services
Two or more years' recent experience (within the last 36 months) in the use of packaging, awarding, and disbursing student financial aid in compliance with federal laws
Two or more years' recent experience (within the last 36 months) planning and facilitating presentations and/or outreach events (workshops, presentation, etc.)
Benefits
Affordable And Comprehensive Benefits Package
Nationwide Medical, Dental, and Vision Coverage
Paid Time Off: Vacation, Sick Leave, and Personal Time
20 Paid Observed Holidays
Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
Tuition Reimbursement for employees and dependents
Annual Professional Development Funding
Flexible Work Schedules
Employee Health & Wellness Programs
District-Wide Wellness Program with Workshops and Webinars
Monthly Health & Wellness Calendar and Newsletter
Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
Employee Assistance Program (EAP)
Sight-On-Site Eye Care Services
Mobile On-Site Mammography Screenings
Pre-Retirement Planning Events
Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)
Company
NAFSA: Association of International Educators
NAFSA: Association of International Educators is the world's largest nonprofit association dedicated to international education and exchange.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gilbert D.
Chief Financial Officer
Alan Williams
Chief Operating Officer
Recent News
2025-08-11
Business Standard India
2025-08-05
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