NEOGOV · 19 hours ago
Line Service Agent
Fort Myers, FL
Full-time
Onsite
Entry Level
$19.31/hr - $19.31/hr
1+ years expNEOGOV is seeking an energetic and highly motivated individual to join the Lee County Port Authority as a Line Service Agent. This role involves providing exceptional customer service to pilots and passengers while performing aircraft ground services and coordinating aircraft servicing.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Communicate effectively with pilots, flight crews, passengers, and tenants, to coordinate aircraft servicing
Operate fuel trucks and perform fueling of fixed-wing and rotary aircraft in accordance with industry standards, manufacturer specifications, and Lee County Port Authority fuel program procedures
Perform aircraft ground services including lavatory service, tire pressure checks, ground power unit operation, and general aircraft servicing
Assist with towing aircraft on the ramp and into or out of hangars using appropriate tugs and tow bars; secure aircraft in tie-down areas
Marshal aircraft and direct aircraft to designated parking areas
Inspect airfield materials and operating conditions and report discrepancies and assist with disabled aircraft or airfield emergencies as directed
Escort private and commercial personnel unfamiliar with airport grounds to ensure compliance with safety and security requirements
Perform minor building maintenance (restroom cleaning, spill cleanup); assists with groundskeeping (mowing, painting); and monitors email daily for essential communications
Collaborate with the maintenance team on landscaping and facility preservation projects, such as mowing, trimming, and painting, as operational needs dictate
Perform other duties as assigned
Emergency Response/Recovery Activities: Lee County Port Authority personnel are designated by tier levels and may be called upon to assist with an emergency or unforeseen event at any time. Employees may be called to fulfill duties that are outside their normal scope of work to assist in resuming airport operations and flight activities
Qualification
Required
High school diploma or general education degree (GED)
A valid Florida driver's license within 30 days of hire
Must possess above-average customer service skills and have the ability to effectively communicate with others at all times
Position requires individual to work varying shifts, including days, nights, weekends, holidays and 'on-call' scheduling, as necessary
Schedule restrictions may apply during seasonal timeframes
Preferred
A minimum of one year of work experience in customer service or aviation related experience preferred
Benefits
Florida Retirement System (FRS)
Medical Insurance
Dental Insurance
Vision Insurance
Employee Assistance Program
Flexible Spending Account(s)
Life /AD & D Insurance
Additional Life Insurance
Short Term Disability
Long Term Disability
Direct Deposit
Other Programs
Paid Time Off & Holidays
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase