Level 2 Unified Communications & Collaboration Engineer - Microsoft jobs in United States
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NTT DATA North America · 17 hours ago

Level 2 Unified Communications & Collaboration Engineer - Microsoft

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
date3+ years exp

NTT DATA is a leading business and technology services provider, and they are seeking a Level 2 Unified Communications & Collaboration Engineer - Microsoft. The role involves designing, implementing, and supporting enterprise voice and collaboration solutions, primarily focusing on Microsoft Teams and VoIP systems to ensure high availability and performance of unified communications services.

ConsultingDigital MarketingInformation ServicesInformation TechnologyIT Management
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H1B Sponsor Likelynote

Responsibilities

Responsible for the design, implementation, and support of enterprise voice and collaboration solutions, focusing on Microsoft Teams, Audiocodes SBC (including OVOC), VoIP backbone, managed phones, and ATA devices
Ensure high availability, security, and optimal performance of unified communications services
Design, deploy, and maintain Microsoft Teams and voice solutions, including integration with Audiocodes SBCs and OVOC management
Manage and support the VoIP backbone, ensuring seamless connectivity between on-premises and cloud telephony systems
Provision, configure, and troubleshoot managed phones and ATA devices
Monitor system health, conduct root cause analysis, and resolve incidents
Collaborate with internal Teams and vendors
Maintain documentation and ensure compliance
Mentor junior team members

Qualification

Microsoft TeamsAudiocodes SBCsVoIP backboneSIP trunkingPSTN integrationManaged phonesATA devicesPowerShellTroubleshootingCommunication skillsMentoringDocumentation

Required

Proven experience with Microsoft Teams, Audiocodes SBCs (Mediant series), and OVOC
Strong understanding of VoIP backbone architecture, SIP trunking, and PSTN integration
Experience with managed phones and ATA devices
Excellent troubleshooting and communication skills
3+ years in unified communications or voice engineering roles
Experience with enterprise-scale deployments and troubleshooting

Preferred

Microsoft Teams Administrator Associate
Audiocodes Certified Professional
Scripting (PowerShell desirable)

Company

NTT DATA North America

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NTT DATA, Inc. is a trusted global innovator of business and technology services.
dateFounded in 1988
location
Plano, Texas, USA
people-size10001+ employees
web-link
https://us.nttdata.com

H1B Sponsorship

NTT DATA North America has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (144)
2024 (182)
2023 (257)
2022 (871)
2021 (809)
2020 (1266)

Funding

Current Stage
Late Stage

Leadership Team

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John Barr
Vice President - Insurance Strategy
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Recent News

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Business Wire
NTT DATA Announces Six New AI-Powered Cyber Defense Centers to Strengthen Cyber Resilience and Counter an Evolving Threat Landscape
2025-12-04
Company data provided by crunchbase