NEOGOV · 1 week ago
Collections Specialist I (Office Services Specialist)
Clayton - St. Louis County, MO
Full-time
Hybrid
Entry Level
$16.39/hr - $19.67/hr
3+ years expNEOGOV is seeking a Collections Specialist I to join the Department of Revenue for St. Louis County Government. This role is responsible for managing and recovering outstanding accounts, ensuring timely payments from customers, and maintaining accurate records of collection activities.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Communicate with taxpayers regarding missed or late payments
Work with taxpayers to set up payment plans and collect on payments
Address payment issues with taxpayers who are late on payments
Maintain detailed records of collection efforts and communications
Create, compile, and provide reports regarding collection operations
Perform other duties as assigned
Qualification
Required
Equivalent to three years of professional work experience in a general office environment
General collections experience and recovery of accounts receivable
The work rules for the Department of Revenue require all employees, whether they reside in St. Louis County or elsewhere, to remain current in the payment of their personal and real estate property taxes
Preferred
Tax collections experience
Ability to handle difficult conversations professionally
Public sector work experience
Benefits
Comprehensive Benefits:Enjoy a robust benefits package and generous Paid Time Off (PTO).
Public Service Loan Forgiveness:We participate in this program to support your financial future.
Flexible Work Environment:Benefit from a hybrid work model that supports work-life balance.
Paid medical insurance
20 days of PTO (paid time off) the first year and increasing with seniority
11-12 paid holidays
Paid life insurance
A credit union
457 Deferred Compensation Plan
Pre-tax premium pay plan
Dependent care and medical expense reimbursement plans
Short and long term disability insurance
Up to 480 hours of paid parental leave for eligible employees welcoming new children, either by birth or adoption
Up to 80 hours of leave for prenatal care
Up to 80 hours for care of the child within the first year
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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