Hunter Douglas, Inc. · 21 hours ago
Sr. Support Analytics Analyst
Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. They are seeking a strategic, detail-oriented, and results-driven Support Analytics Analyst to support business intelligence and analytics efforts across Finance, Human Resources, and Customer Support functions. The role involves transforming data into meaningful insights, developing dashboards, and collaborating with cross-functional teams to enhance decision-making and operational efficiency.
Consumer Goods
Responsibilities
Deliver Business Insights: Translate complex, large-scale data into clear insights and actionable recommendations that support revenue, profitability, and strategic goals
Dashboard & Reporting Development: Design, build, and govern automated dashboards and reporting tools using Power BI, SQL, and Excel to enable effective decision-making
Performance Monitoring & KPI Tracking: Support the development and tracking of key performance indicators (KPIs); provide insights to benchmark performance and drive accountability across functional teams
Data Management & Integration: Extract, clean, and analyze data using tools such as Google BigQuery and Excel; partner with IT and data engineering teams to ensure data quality, model performance, and scalable infrastructure
Cross-Functional Collaboration: Partner with stakeholders across Finance, HR, Customer Support, and internal BI teams to understand business needs and provide analytic support for planning, reporting, and process improvement initiatives
Problem Solving & Root Cause Analysis: Analyze data to identify operational issues or improvement areas; conduct root cause analysis and risk assessments to inform solutions
Communication & Data Storytelling: Document and communicate data findings clearly, translating technical insights into accessible, non-technical language for business stakeholders
Enablement & Governance: Promote data literacy and self-service BI across the organization, ensuring reporting processes are accurate, timely, and aligned with business needs
All other duties as assigned
Qualification
Required
Bachelor's degree in finance, information systems, mathematics, business analytics, or a related quantitative field
2+ years of experience in analytics, reporting, or business intelligence roles
Advanced proficiency in Power BI, including DAX, Power Query (M), and dashboard design
Solid knowledge of SQL and Excel with experience querying large datasets
Proven ability to synthesize data into compelling stories and business cases
Strong communication and presentation skills, with a collaborative, growth-led and business-partnering mindset
Strong communication skills, with the ability to explain data and analysis clearly to both technical and non-technical stakeholders
Detail & results-oriented, with the ability to manage multiple priorities in a fast-paced, matrixed environment
Preferred
Experience working with data from HR, Finance, or Customer Support systems is a plus
Benefits
Generous benefits package including medical, dental, vision, life, disability
401(k) plan with a degree of employer matching
Paid parental leave
Wellness programs and product discounts
Company
Hunter Douglas, Inc.
Hunter Douglas offers premium, intelligent window fashions that beautifully transform natural light and enhance your home's interiors.
H1B Sponsorship
Hunter Douglas, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (3)
2023 (5)
2022 (12)
2021 (3)
2020 (6)
Funding
Current Stage
Late StageCompany data provided by crunchbase