Qventus, Inc · 3 hours ago
Implementation Success Partner - Patient Care Coordination
United States
Full-time
Remote
Senior Level
$130K/yr - $145K/yr
5+ years expQventus, Inc is leading the transformation of healthcare with innovative solutions that enhance patient care. The Implementation Success Partner will manage client implementations, ensuring successful delivery of solutions while collaborating closely with healthcare organizations and internal teams.
AnalyticsArtificial Intelligence (AI)Health CareHospitalMachine Learning
Responsibilities
Oversee daily operations at assigned clients, including running project management (PM) meetings and ensuring alignment across stakeholders
Set agendas for working groups, facilitate feedback sessions with client teams (e.g., RNs), and serve as the point of contact for Patient Concierge escalations
Guide clients through the implementation journey, from assessments and future-state design to configuration, training, and go-live support
Gather client feedback on solutions, identify issues, and collaborate with R&D to resolve problems while ensuring client satisfaction
Develop and maintain standardized implementation documentation and training materials to improve processes and scalability
Serve as the primary escalation point and support contact for clients, addressing concerns and providing timely resolutions
Define and measure value-creation initiatives, validate ROI metrics, and help clients navigate their organizations to achieve and demonstrate measurable outcomes
Deliver tailored training sessions to prepare client teams for solution adoption and provide ongoing support during and post-go-live
Partner with R&D, Product, and other internal teams to prioritize client needs and inform future solution enhancements
Align go-live schedules with organizational readiness, avoiding resource bottlenecks and ensuring seamless rollouts
Qualification
Required
5+ years of experience in implementation, client success, or project management, preferably within healthcare or enterprise SaaS environments
Strong experience managing day-to-day operations for clients, running project management meetings, and setting agendas for cross-functional teams
Exceptional communication and relationship-building skills, with the ability to engage with stakeholders at all levels
Demonstrated ability to resolve escalations, manage competing priorities, and deliver polished, professional communications
Analytical and problem-solving skills, with a track record of identifying issues, gathering feedback, and driving solutions
Familiarity with healthcare operations and workflows
A collaborative and detail-oriented mindset, with a focus on delivering results and creating value for clients
Preferred
Familiarity with AI-driven or machine-learning-powered solutions, especially in a healthcare context
Background in change management, consulting, or organizational transformation
Technical expertise in configuring enterprise software solutions
Benefits
Open Paid Time Off
Paid parental leave
Professional development
Wellness and technology stipends
A generous employee referral bonus
Employee stock option awards
Company
Qventus, Inc
Qventus uses AI to intelligently automate operations across care settings and help health systems achieve the margins needed to achieve their mission of delivering exceptional care to their communities.
51-200 employees
H1B Sponsorship
Qventus, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2021 (4)
Funding
Current Stage
Late StageTotal Funding
$203MKey Investors
Kohlberg Kravis RobertsFroedtert ThedaCare Health
2025-01-13Series D· $85M
2025-01-13Debt Financing· $20M
2022-08-09Corporate Round· $3M
Leadership Team
Mudit Garg
Founder, CEO
David Atashroo
Chief Medical Officer
Recent News
Business Wire
2026-01-16
Norwest
2026-01-07
2025-12-29
Company data provided by crunchbase