ContactCenter-MC - Add - Nextgen CES AI engineers jobs in United States
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Quantum Integrators · 1 day ago

ContactCenter-MC - Add - Nextgen CES AI engineers

Quantum Integrators is seeking a Nextgen CES AI Engineer to develop and implement advanced AI solutions. The role involves creating intents and dialog policies, integrating with backend systems, and enhancing chatbot functionality through data-driven insights.

ConsultingInformation Technology
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H1B Sponsor Likelynote
Hiring Manager
Nitesh Sharma
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Responsibilities

Nextgen CES ADK PoC: Develop intents, entities, dialog policies; integrate with backend systems; A/B test prompts
Knowledge Hub Roadmap: Implement retrieval-augmented responses using knowledge hub; feedback loops for content quality
Chat Transcript Integration: Create pipelines for labeling/transcript ingestion; fine-tune models from real conversations
Transition ADK Generative Reporting: Connect bot analytics to generative reporting; instrument bot events

Qualification

AI engineeringNatural Language ProcessingBackend integrationA/B testingData pipelines

Required

Develop intents, entities, dialog policies
Integrate with backend systems
A/B test prompts
Implement retrieval-augmented responses using knowledge hub
Feedback loops for content quality
Create pipelines for labeling/transcript ingestion
Fine-tune models from real conversations
Connect bot analytics to generative reporting
Instrument bot events

Company

Quantum Integrators

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Quantum Integrators | 20 Years of Enterprise Innovation For over two decades, Quantum Integrators has been empowering organizations with cutting-edge technology solutions that drive growth, resilience, and operational excellence.

H1B Sponsorship

Quantum Integrators has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (71)
2023 (66)
2022 (30)
2021 (43)
2020 (67)

Funding

Current Stage
Late Stage

Leadership Team

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Raj Behare
Founder, President
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Company data provided by crunchbase