Raas Infotek · 13 hours ago
Datacentre Operations analyst
Richardson, TX
Contract
Onsite
New Grad, Entry LevelRaas Infotek is seeking a Datacentre Operations Analyst to handle various tasks related to server decommissioning and hardware maintenance. The role involves troubleshooting hardware issues, installing NVMe/SSD devices, and configuring Rack Distribution Units (RDUs).
Information Technology
No H1B
Hiring Manager
Shailendra R.
Responsibilities
Prepare specified server nodes and/or chassis for decommissioning and perform other decommissioning-related tasks, as per direction
Install NVMe/SSD devices into specified server nodes
Review ticket queue to assign and diagnose hardware related faults for servers
Diagnosis of HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket info and BMC/SEL/OS Logs
Network/power fault remediation, reseat/replace cables, NICs and PSUs cables
Follow parts request and RMA processes to acquire replacements, open Asset requests logging serial and parts numbers and applying appropriate tickets statuses
Ticket hygiene, capturing the root cause, actions, parts and all pertinent diagnosis and remediation efforts in the ticket
The Supplier will install NVMe/SSD devices into specified server nodes
Verifying the server node and NVMe/SSD compatibility based on provided specifications
Installing NVMe/SSD devices into the appropriate slots within the server node
Securing devices as per manufacturer guidelines to ensure proper alignment and connection
Documenting the installation with device serial numbers and updating customer’s asset tracking system
The Supplier will configure and troubleshoot Rack Distribution Units (RDUs) based on customer requirements
Supplier will perform 'pod/MBU builds'
Unpacking, installing mounting rails, and installing ASW Switches into specific Server Cabinets and RUs in each Pod as detailed in customer-provided documentation
Qualification
Required
Prepare specified server nodes and/or chassis for decommissioning and perform other decommissioning-related tasks, as per direction
Install NVMe/SSD devices into specified server nodes
Review ticket queue to assign and diagnose hardware related faults for servers
Diagnosis of HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket info and BMC/SEL/OS Logs
Network/power fault remediation, reseat/replace cables, NICs and PSUs cables
Follow parts request and RMA processes to acquire replacements, open Asset requests logging serial and parts numbers and applying appropriate tickets statuses
Ticket hygiene, capturing the root cause, actions, parts and all pertinent diagnosis and remediation efforts in the ticket
Verifying the server node and NVMe/SSD compatibility based on provided specifications
Installing NVMe/SSD devices into the appropriate slots within the server node
Securing devices as per manufacturer guidelines to ensure proper alignment and connection
Documenting the installation with device serial numbers and updating customer's asset tracking system
Configure and troubleshoot Rack Distribution Units (RDUs) based on customer requirements
Perform 'pod/MBU builds' including unpacking, installing mounting rails, and installing ASW Switches into specific Server Cabinets and RUs in each Pod as detailed in customer-provided documentation
Company
Raas Infotek
RAAS Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions.
Founded in 2010
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase