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MPX · 12 hours ago

Client Services Coordinator

Portland, ME

Full-time

Onsite

New Grad, Entry Level

MPX is a technology company that provides comprehensive communications solutions across various industries. They are hiring a Client Services Coordinator to support client programs in healthcare, energy, government, financial services, and insurance sectors, ensuring accurate and timely execution of client requests.

Information TechnologySoftware

Hiring Manager

Kim Twitchell, CDR, CIR, CPC

Responsibilities

Research and resolve complex special handling requests, coordinating with internal teams to ensure solutions meet client needs

Oversee the processing of client requests from data submission through delivery, ensuring accuracy and timeliness

Monitor daily file transmissions and approve orders to maintain workflow consistency

Serve as a daily point of contact for routine client requests and inquiries

Assist with preparing quotes, specifications, and client reporting

Escalate issues as needed and partner with management on solutions

Communicate clearly with internal teams (production, development, and operations) to align on client expectations

Qualification

Client servicing processesMicrosoft Office SuiteAttention to detailEffective communicationProblem-solvingResearch skillsTeam-oriented mindsetAdaptability

Required

Strong attention to detail with the ability to manage multiple tasks at once

Comfortably navigate internal databases to support special handling requests

Interest in learning client servicing processes and industry-specific practices

Comfortable working in a fast-paced environment with high-volume daily activity

Effective written and verbal communication skills

Ability to adapt to changing priorities and problem-solve with a sense of urgency

Collaborative, team-oriented mindset with a positive attitude

Proficiency with Microsoft Office Suite(Excel, Outlook, Word) or similar tools

Demonstrated accountability and commitment to quality

Benefits

Paid Time off

Holidays

401k plus match

Health, dental, and vision insurance

HSA

Volunteer paid time off

Employee Assistance Program

Short- and long-term insurance

Company paid life insurance

Company

MPX

MPX is an information technology company that offers data processing services.

Founded in 1941

Portland, Maine, USA

11-50 employees

http://mpxonline.com

Funding

Current Stage

Early Stage

Leadership Team

Robert Willis

President, CFO

Company data provided by crunchbase