Sun Life · 4 hours ago
Senior Vocational Rehabilitation Consultant
Kansas City, Missouri
Full-time
Hybrid
Mid, Senior Level
$72K/yr - $109K/yr
3+ years expSun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. The Senior Vocational Rehabilitation Consultant will evaluate claimants for return to work suitability, provide counseling, and maintain communication throughout the rehabilitation process.
FinanceFinancial ServicesInsurance
Responsibilities
Evaluate and determine if claimant is a suitable candidate for return to work or a rehabilitation program
Counsel/advise claimants in vocational, motivational, and personal areas as well as in policy requirements and incentives regarding return to work (RTW) and rehabilitation services
Maintain close, frequent contact with the claimant to provide encouragement and support throughout the RTW and rehabilitation process
Negotiate modified jobs for claimants who cannot perform all duties of a job as outlined in standard job descriptions either with the Policyholder or a new employer
Identify accommodations, including assistive devices, that facilitate the RTW process
Act as a liaison between the claims and other resources and obtain, coordinate, and disseminate the information necessary to enable the claimant to work, this may include locating sources of funding or referral to state and/or federal agencies
Identify occupations and their material duties and physical demands utilizing a variety of government and internal resources which may include contact with the claimant and employer
Perform transferable skills analyses/reviews to assess ability to perform alternate work
Support claims team by providing vocational assessments and recommendations regarding disability claimants
Utilize outside vendors to support return to work services with claimants; manage referrals, expenses, reports, and setting ongoing direction
Maintain claim file through up-to-date documentation of telephone calls and vocational rehabilitation activity as required by established claim procedures
Participate in claim discussion and file review to assist with claim management action items and identify potential for vocational rehabilitation/ intervention
Prepare monthly reports concerning vocational consulting activity and impact on return to work
Participate in educational seminars, conferences, client presentations and association meetings to increase knowledge of the vocational rehabilitation field
Qualification
Required
Ability to work independently and with a diverse range of people
Master's degree in vocational Rehabilitation Counseling (or related field) and CRC certification required
3-5 years' experience in the vocational rehabilitation field required
Demonstrated experience and success providing job placement services
Strong knowledge of vocational return to work protocols
Strong computer skills, proficient in PC environment such as: OASYS, ERI, O*Net, Outlook, MS Word, Excel, and email systems
Excellent communication skills, both written and verbal, with a pleasant and professional communication style with customer service focus
Strong research, analytical, critical thinking, problem solving skills and decision-making skills
Desire to work in a fast-paced, service-oriented environment
Ability to initiate and prioritize regular work duties and projects
Detail oriented, organized, the ability to multi-task, and strong time management skills
Preferred
Experience in the disability insurance industry preferred
Benefits
Generous vacation and sick time
Market-leading paid family, parental and adoption leave
Medical coverage
Company paid life and AD&D insurance
Disability programs
Partially paid sabbatical program
401(k) employer match
Stock purchase options
Employer-funded retirement account
Company
Sun Life
Sun Life is a leading financial services organization dedicated to helping people achieve lifetime financial security and live healthier lives.
10001+ employees
H1B Sponsorship
Sun Life has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (27)
2023 (18)
2022 (18)
2021 (12)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
$1.05B2024-05-13Post Ipo Debt· $548.79M
2023-07-04Post Ipo Debt· $500M
2000-03-24IPO
Leadership Team
Kevin Strain
President & CEO
Luc Nhon Ly
Chief Executive Officer
Recent News
2025-12-02
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2025-12-02
South China Morning Post
2025-11-27
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