Boston Medical Center (BMC) · 5 hours ago
Sr. Administrative Coordinator, Quality and Leadership
Boston
Full-time
Onsite
Mid, Senior Level
$46K/yr - $65K/yr
3+ years expBoston Medical Center (BMC) is seeking a Sr. Administrative Coordinator to provide high-level administrative support to the department leadership. The role includes managing complex administrative duties, supporting departmental operations, and ensuring compliance with policies and procedures.
Health CareHospitalMedicalNon Profit
Responsibilities
Performs complex administrative duties in preparation and completion of all fiscal and administrative projects
Responsible for all aspects of office operations including preparation of presentations, spreadsheets, charts, correspondence, scheduling meetings, managing calendars, maintaining office inventory, ordering supplies, taking minutes of meetings, sorting and distributing mail, responding to inquiries, triaging and routing calls, maintaining and updating contract database, assisting with new hire processing and other personnel related items
Serves as the resident expert on department policies & procedures
Provides high-level administrative support under minimal supervision for the Sr. Administrative Director, Operations Directors and may offer assistance to the department pathologists in the Department of Pathology and Laboratory Medicine
Works autonomously, sets priorities and makes independent decisions of a complex nature
Provides support by assisting with departmental tumor boards and statistical data collection
Assists in leading the department test utilization program (LOGIC: Laboratory Optimization Governance Interdisciplinary Committee)
Project management as applicable
Data management support including: statistics, reports, spreadsheets, dashboards, and the clinical education program as well as administrative support functions for the department leadership
Orders supplies to ensure the office equipment is working and optimized and necessary repair orders are handled in a timely manner
Provides ongoing special project support to ensure regulatory compliance
Serves as the key support for the assigned department ensuring the department operates in an effective, efficient, and professional manner
Must be able to type (65-75 WPM) accurately
Responsible for maintenance of LOGIC test request database and tracking of test requests; as well as communication to providers
Works with CRA manager, Send Out Coordinator and Sr. Administrative Director for program optimization
Maintains Miscellaneous test file with Send Out Coordinator
May assist with Clinical Education Program as needed
May assist with research workflow, invoicing and billing of research work
Covert outside test results from PDF to word documents and copy and paste into patient’s report
Acts as liaison between departments and makes independent decisions to ensure adherence to quality procedures
Provides administrative support to the assigned department(s), including, but not limited to: taking meeting notes, following up on meeting-generated tasks, preparing documents, spreadsheets and presentation slides
Independently composes high level correspondence and documentation and reports of professional quality
Edits and proofreads all
Handles telephone calls in a professional, courteous speaking manner; determines nature of all calls and initiates appropriate disposition
Assures that all messages are accurate and forwarded promptly to the appropriate party
Deals discreetly with highly sensitive, confidential written, electronic, and oral communications concerning staff, department, and hospital matters
Exercises discretion and independent judgment with respect to matters of significance to the department and the institution
Serves as the department administrative expert with regards to compliance policies & departmental procedures
Monitors and maintains inventory of office supplies and equipment
Purchases supplies as needed and stays within established budget
Keeps office equipment in working order and contacts IT or service provider, as necessary, for repairs or replacements
May monitor the weekly schedule for pathologists on coverage
Proper assignment of staff pathologists as per the weekly schedule
Uses Laboratory Information systems as needed as well as hospital EHR
May perform office related duties such as picking up mail, categorizing and delivering mail, storing and distributing office supplies, handling faxes, scanning, filing, photocopying collating materials, maintaining the update of policy manuals, etc
Completes training and maintains competency in Media Lab and Workday
Provide support for MDs and/or senior management as necessary
Tracks all data, correspondence, committee and administrative operations related to the department and associated committees
Provides research and administrative support for special projects
Qualification
Required
Performs complex administrative duties in preparation and completion of all fiscal and administrative projects
Responsible for all aspects of office operations including preparation of presentations, spreadsheets, charts, correspondence, scheduling meetings, managing calendars, maintaining office inventory, ordering supplies, taking minutes of meetings, sorting and distributing mail, responding to inquiries, triaging and routing calls, maintaining and updating contract database, assisting with new hire processing and other personnel related items
Serves as the resident expert on department policies & procedures
Provides high-level administrative support under minimal supervision for the Sr. Administrative Director, Operations Directors and may offer assistance to the department pathologists in the Department of Pathology and Laboratory Medicine
Works autonomously, sets priorities and makes independent decisions of a complex nature
Provides support by assisting with departmental tumor boards and statistical data collection
Assists in leading the department test utilization program (LOGIC: Laboratory Optimization Governance Interdisciplinary Committee)
Project management as applicable
Data management support including: statistics, reports, spreadsheets, dashboards, and the clinical education program as well as administrative support functions for the department leadership
Orders supplies to ensure the office equipment is working and optimized and necessary repair orders are handled in a timely manner
Provides ongoing special project support to ensure regulatory compliance
Serves as the key support for the assigned department ensuring the department operates in an effective, efficient, and professional manner
Must be able to type (65-75 WPM) accurately
Responsible for maintenance of LOGIC test request database and tracking of test requests; as well as communication to providers
Works with CRA manager, Send Out Coordinator and Sr. Administrative Director for program optimization
Maintains Miscellaneous test file with Send Out Coordinator
May assist with Clinical Education Program as needed
May assist with research workflow, invoicing and billing of research work
Covert outside test results from PDF to word documents and copy and paste into patient's report
Acts as liaison between departments and makes independent decisions to ensure adherence to quality procedures
Provides administrative support to the assigned department(s), including, but not limited to: taking meeting notes, following up on meeting-generated tasks, preparing documents, spreadsheets and presentation slides
Independently composes high level correspondence and documentation and reports of professional quality
Edits and proofreads all
Handles telephone calls in a professional, courteous speaking manner; determines nature of all calls and initiates appropriate disposition
Assures that all messages are accurate and forwarded promptly to the appropriate party
Deals discreetly with highly sensitive, confidential written, electronic, and oral communications concerning staff, department, and hospital matters
Exercises discretion and independent judgment with respect to matters of significance to the department and the institution
Serves as the department administrative expert with regards to compliance policies & departmental procedures
Monitors and maintains inventory of office supplies and equipment
Purchases supplies as needed and stays within established budget
Keeps office equipment in working order and contacts IT or service provider, as necessary, for repairs or replacements
May monitor the weekly schedule for pathologists on coverage
Proper assignment of staff pathologists as per the weekly schedule
Uses Laboratory Information systems as needed as well as hospital EHR
May perform office related duties such as picking up mail, categorizing and delivering mail, storing and distributing office supplies, handling faxes, scanning, filing, photocopying collating materials, maintaining the update of policy manuals, etc
Completes training and maintains competency in Media Lab and Workday
Provide support for MDs and/or senior management as necessary
Tracks all data, correspondence, committee and administrative operations related to the department and associated committees
Provides research and administrative support for special projects
Requires the ability to positively and effectively interact with departmental and institutional staff including faculty, junior faculty, fellows, students, administrators, technical staff, Client Services, Research Management, HR, Innovations, etc
Requires the ability to make decisions, take initiative, and prioritize workload to meet competing priorities
Excellent verbal and written skills along with strong interpersonal skills are required
Attention to detail and accuracy in work are critical
Ability to problem solve and troubleshoot
Ability to analyze a situation and determine best course of action within established guidelines
Knowledge of office machines, trouble-shooting problems before placing service calls for fax machines or copier repairs
Advanced computer skills
Adapts to changes in the department's needs including but not limited to: offering assistance to other team members, adjusting assignments, etc
Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided
Utilizes hospital's behavioral standards as the basis for decision making and to support the department and the hospital's mission and goals
Follows established hospital infection control and safety procedures
Utilizes hospital's behavioral standards as the basis for decision making and to facilitate the department and the hospital's mission and goals
Must adhere to all of BMC's RESPECT behavioral standards including Diversity and Inclusion policies
Other duties as needed
Independently navigate several institutional electronic systems as well as those within federal and non-federal sponsor sites which may include: Pro-WFM, CITRIX, SunQuest, CoPath, EPIC, all Microsoft Programs
HS/GED plus 7 + years relevant experience or
Associates plus 5+ years relevant experience or
Bachelors with at least 3 years relevant experience
Requires strong computer proficiency with Microsoft Office applications—Word, Access, Excel, PowerPoint; E-mail. Web/Internet
Ability and willingness to become proficient with Co-Path and other applications
Requires advanced understanding of statistical analysis
Excellent verbal and written skills
Excellent interpersonal skills
Self-motivated; excellent problem-solving skills; takes initiative to anticipates problems; seeks solutions proactively
Ability to manage multiple projects simultaneously
Ability to work well with all levels of internal management and staff, as well as outside clients
Benefits
Medical
Dental
Vision
Pharmacy
Discretionary annual bonuses
Merit increases
Flexible Spending Accounts
403(b) savings matches
Paid time off
Career advancement opportunities
Resources to support employee and family well-being
Company
Boston Medical Center (BMC)
Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System.
5001-10000 employees
H1B Sponsorship
Boston Medical Center (BMC) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (51)
2023 (51)
2022 (38)
2021 (26)
2020 (32)
Funding
Current Stage
Late StageTotal Funding
$342.49MKey Investors
AmeriCorps Public AlliesNational Institute on Drug Abuse (NIDA)The Boston Foundation
2024-07-09Grant· $0.06M
2023-02-23Debt Financing· $232M
2019-04-23Grant· $89M
Leadership Team
David Beck
Senior Vice President & Chief Legal Counsel
Recent News
2025-11-11
2025-11-10
Company data provided by crunchbase