ID Logistics US · 7 hours ago
Director, Operations
Frackville, PA
Full-time
Onsite
Director/Executive
$150K/yr - $180K/yr
10+ years expID Logistics is a leading global third-party logistics organization dedicated to operational excellence and customer-first mindset. The Director, Operations is responsible for the overall performance, safety, and financial results of a single facility, providing strategic leadership and ensuring compliance while driving continuous improvement initiatives.
Transportation/Trucking/Railroad
Responsibilities
Provide overall leadership and direction for all site operations, including warehousing, distribution, packaging, and transportation
Own and manage full site P&L, including budgeting, forecasting, cost control, and profitability
Develop and execute short- and long-term operational strategies aligned with organizational objectives and customer expectations
Drive continuous improvement initiatives to enhance safety, quality, service, productivity, and cost efficiency
Recruit, hire, coach, and develop a high-performing leadership team and workforce
Establish staffing and labor strategies that balance service requirements, labor cost, overtime management, retention, and engagement
Serve as the primary point of contact for customer relationships, ensuring consistent delivery against service-level agreements and performance metrics
Monitor site performance through KPIs and scorecards; prepare and present weekly and monthly operational and financial reports
Analyze performance gaps, identify root causes, and implement corrective actions and training programs
Ensure compliance with all company policies, customer requirements, and applicable local, state, and federal regulations
Lead and enforce site-wide safety programs to protect associates, equipment, and property
Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed
Partner cross-functionally with Finance, HR, Safety, Engineering, IT, and Commercial teams to support site objectives
Lead change management initiatives related to process improvements, customer growth, and operational transformation
Qualification
Required
High school diploma or GED
10+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, warehouse, and transportation environment
Experience managing multiple sites
Strong P&L experience
High volume e-commerce experience
3 years minimum 3PL experience
Critical thinking, problem solving and reasoning skills
Ability to work effectively with diverse personalities and communication styles
Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools
Strong presentation, writing and speaking proficiency
Strong organizational skills
Ability to work a flexible schedule to meet the operation's needs
Preferred
Bachelor's degree in supply chain or Logistics or business-related field preferred
Benefits
Health, dental, and vision insurance
401(k) matching
Company
ID Logistics US
ABOUT ID LOGISTICS: ID Logistics is an international contract logistics group, with revenue of € 3.3 B in 2024.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Stan Schrader [LION]
Chief Executive Officer
Patrick Coughlin
Chief Operating Officer
Company data provided by crunchbase