NEOGOV · 7 hours ago
Functional Solution Architect for Enterprise Software
Middletown, PA
Full-time
Hybrid
Senior Level
$99K/yr - $139K/yr
7+ years expThe Pennsylvania Turnpike Commission is known as “America’s First Superhighway” and is responsible for operating a safe, reliable toll road system. The Functional Solution Architect for Enterprise Software will supervise and perform advanced technical configuration and analytical work, supporting business systems and processes to meet the needs of the business and end users.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Supervises, plans and organizes the assigned unit’s operations and staff functions including performance management, delegation of work assignments and review of work product
Supervises, leads, and participates in project teams for system work efforts related to enterprise systems. Determines how to best support the needs of the end user
Ensures the appropriate technical support is provided to end users regarding their specific systems, solutions, and processes. Troubleshoots, analyzes, and resolves escalated issues or concerns
Monitors business systems and business processes to identify and recommend opportunities for process improvement
Supervises, plans, leads, and participates in the configuration and maintenance of enterprise systems to support end users and business processes. Identifies and corrects configuration issues to restore the solution and ensure proper operation
Identifies and supervises the coordination of system changes that will impact other business operations/areas
Supervises and participates in the development and maintenance of Business Process Procedures (BPPs) and other documentation
Supervises and participates in the development, maintenance, execution and validation of test scripts and the testing process
Reviews changes to legislation, contracts, regulations, business operational procedures or systems that may impact the PTC. Determines what changes may be necessary to incorporate within enterprise systems
Participates and/or assists in training of end users regarding their specific systems and processes, where appropriate
Conducts reviews and comparisons of current business processes with the best practices to determine where business process or system changes are necessary
Utilizes various software and/or technology tools to perform job duties
Uses situational awareness to anticipate and prevent accidents
Performs related duties as assigned
Qualification
Required
Eleven (11) years of experience configuring enterprise business systems or related platforms
OR
Seven (7) years of experience configuring enterprise business systems or related platforms AND a bachelor's degree in business management, information systems, or related field
Equivalent combination of education and/or experience may be accepted
Benefits
Comprehensive medical, dental, vision and prescription coverage
Benefit plan for retirement
Leave programs
Tuition reimbursement
Employee assistance program
Alternative work schedules
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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