Spectrum · 7 hours ago
Call Center Outbound Sales Representative
Maitland, FL
Full-time
Onsite
Entry Level
$18/hr - $18/hr
1+ years expSpectrum is a leading provider of communication and entertainment products for residential and business customers. As an Outbound Sales Representative, you'll connect families to essential services and play a vital role in expanding the customer base while exceeding sales targets.
Digital EntertainmentInternetTelecommunications
No H1B
Responsibilities
Supporting efforts to simplify and enhance customer experience by making services more accessible and user-friendly
Meeting and exceeding monthly sales quotas by consistently adding new lines of service (PSUs) and upselling existing customers
Handling all prospects with courtesy and professionalism, ensuring a high level of customer satisfaction in every interaction
Acting as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services
Creating and maintaining a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy
Qualification
Required
Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future
High School Diploma, GED, or equivalent
1+ year(s) of call center and/or sales experience
Clear, concise, and professional oral communication
Strong listening and interpretation skills to understand and meet customer needs
Consultative sales approach, including needs analysis, objection handling and effective closing
Judgement and initiative to make informed decisions
Attention to detail and quick response to changing business needs
Ability to prioritize and organize effectively, even under high volume
Multitasking with job-specific software and office equipment
Independent and collaborative work ethic
Management of multiple prospects
Proficiency in MS Office and related software applications
Comfortable using a personal computer, telephone/dialer, headset, copier, fax and calculator
Preferred
Knowledge of commercial internet, video, and data services
Experience in a fast-paced, customer-focused environment
Benefits
Free and discounted Spectrum services like internet, TV and mobile
Company
Spectrum
Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$11.4MKey Investors
North Carolina Department of Information Technology
2023-09-01Grant· $11.4M
2015-05-26Acquired
2007-03-01IPO
Leadership Team
Dinesh Jain
Chief Operating Officer
Ken Guiberson
Group Vice President, Digital Self-Service
Recent News
2026-01-20
2026-01-06
Sports Business Journal
2025-11-08
Company data provided by crunchbase