Cox Enterprises · 1 day ago
Client Trainer II (Fixed Ops)
Dallas TX
Full-time
Onsite
Entry, Mid Level
$56K/yr - $83K/yr
2+ years expCox Automotive is a leader in transforming the automotive industry through technology and exceptional customer experiences. They are seeking a Client Trainer II to deliver impactful training to dealer clients, helping them effectively adopt new technologies while enhancing their project management and leadership skills.
AdvertisingBroadcastingDigital MediaTelecommunications
No H1B
Responsibilities
Complete training and certification in the Fixed Ops (Parts/Service) domain to deliver expert instruction on Cox Automotive’s Xtime and Dealertrack products
Deliver engaging product training that drives product adoption and enhances dealership operations
Deliver on-site and virtual training to drive product adoption and business impact
Collaborate with dealership leaders to develop tailored training plans, assess software/hardware readiness and recommend solutions
Build and maintain deep product knowledge and stay current on automotive trends to deliver high-impact, relevant training and consulting
Troubleshoot client challenges and provide hands-on support to ensure smooth product implementation
Foster strong business relationships through effective communication of training progress, project status and client needs
Participate in product enhancement reviews, group projects, stretch assignments and internal training initiatives
Partner with your manager and mentors to grow through regular feedback and coaching
Qualification
Required
A bachelor's degree with 2 years of automotive or dealership experience; a master's degree with up to 2 years of related experience; or 6 years of related automotive or dealership experience with no degree
At least one year of experience with Fixed Ops (Parts/Service) required
Outstanding verbal, written and presentation skills with the ability to effectively articulate and communicate in a way that retains trainee engagement
Strong emotional intelligence and a people-first mindset
A proactive mindset with a willingness to learn and take on stretch opportunities
Comfort with extensive weekly and overnight travel
Demonstrated ability to work in a team-oriented, collaborative environment
The ability to multitask and prioritize effectively
A strong working knowledge of Microsoft Office applications
Preferred
Fixed Ops Advisor/Manager experience
Experience and familiarity with Salesforce and/or Cox Automotive products
Experience leading trainings or working directly with clients
Benefits
A competitive salary and top-notch bonus/incentive plans.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Professional development and continuing education opportunities.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Extra perks like pet insurance, employee discounts and much more.
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.
Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
Company
Cox Enterprises
Cox Enterprises is a communications, media, and automotive services company.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1.7M2014-12-15Grant· $1.7M
Leadership Team
Alexander Taylor
Chairman and Chief Executive Officer
Patrick O'Boyle
Senior Vice President of Corporate Development
Recent News
2026-01-07
Dayton Daily News
2025-12-11
Company data provided by crunchbase