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Yochana · 13 hours ago

Datacenter Operations Specialist

Ashburn, VA

Contract

Onsite

New Grad, Entry Level

Yochana is seeking a Datacenter Operations Specialist to manage various tasks related to datacenter operations. The role involves decommissioning tasks, hardware installation, troubleshooting, and configuration of Rack Distribution Units.

Business Information SystemsInformation and Communications Technology (ICT)Information ServicesInformation TechnologySoftwareStaffing Agency

H1B Sponsor Likely

Hiring Manager

Pavan (Sam) Kumar

Responsibilities

Prepare specified server nodes and/or chassis for decommissioning and perform other decommissioning-related tasks, as per direction

Install NVMe/SSD devices into specified server nodes

Review ticket queue to assign and diagnose hardware related faults for servers

Diagnosis of HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket info and BMC/SEL/OS Logs

Network/power fault remediation, reseat/replace cables, NICs and PSUs cables

Follow parts request and RMA processes to acquire replacements, open Asset requests logging serial and parts numbers and applying appropriate tickets statuses

Ticket hygiene, capturing the root cause, actions, parts and all pertinent diagnosis and remediation efforts in the ticket

The Supplier will install NVMe/SSD devices into specified server nodes

Verifying the server node and NVMe/SSD compatibility based on provided specifications

Installing NVMe/SSD devices into the appropriate slots within the server node

Securing devices as per manufacturer guidelines to ensure proper alignment and connection

Documenting the installation with device serial numbers and updating customer’s asset tracking system

The Supplier will configure and troubleshoot Rack Distribution Units (RDUs) based on customer requirements

Supplier will perform “pod/MBU builds”

Tasks include: Unpacking, installing mounting rails, and installing ASW Switches into specific Server Cabinets and RUs in each Pod as detailed in customer-provided documentation

Qualification

NVMe/SSD installationHardware diagnosticsRDU configurationTicket managementCommunication skills

Required