Irish League of Credit Unions · 2 hours ago
Administrative Legal Assistant
Greenbelt, MD
Full-time
Onsite
Entry, Mid Level
2+ years expCredit Union is seeking a Legal Administrative Assistant to join their Recovery and Compliance team. The role involves performing various administrative and collection efforts to resolve delinquent accounts and assist members in achieving their financial goals.
Financial Services
Responsibilities
Establishes and maintains delinquent loan account records. Verifies, completes and maintains consumer dispute verification for all delinquent accounts from multiple national credit bureaus
Processes returned checks and updates member loans or savings accounts as required
Responds to garnishments, levies, and bankruptcy claims. May represent TEFCU at legal proceedings. Recommends accounts to be assigned to outside collection agencies according to internal policy
Processes extension agreements and legal documents for refinancing of delinquent loans. Processes delinquent accounts handled by third-party credit counseling agencies
Reviews and investigates payment reports to resolve member disputes. Makes recommendations to Recovery Manager regarding which delinquent accounts should be charged off. Processes extension agreements and legal documents for re-financing of delinquent loans. Processes delinquent accounts handled by CCCS or other credit counseling agencies
Performs a thorough review of insurance policies and possible gap coverage for members with total loss claims
May represent the Credit Union at legal proceedings. Coordinates repossessions and recommends accounts to be assigned to outside Collection agency, according to policy
Generates repossession letters, specialty letters, redemption letters, and sales proceed letters
Prepares and submits paperwork to attorneys and collection agencies to proceed with further action. Follows up with attorneys and collection agencies to request status on file and ensure accounts are being processed
Submits disability claims to CUNA
Assists with the monthly Board Report
Processes address changes, mail transactions, and replies to member correspondence by form of letter regarding transactions affecting their accounts
Utilizing tact and experience-based knowledge, researches and resolves member (internal and external) problems/questions by explaining specific policies and procedures while representing the Credit Union in a professional manner and maintaining positive member relations
Performs other Collection, Operations, and/or Member Service duties as assigned by the Recovery Manager and/or President/CEO
Qualification
Required
Minimum of two (2) years' experience working in Recovery/Collections or Legal environment
Demonstrated knowledge of the Fair Credit Reporting and Debt Collections laws and regulations
High school or equivalent completed
Superior organizational and prioritization skills with an ability to successfully balance multiple projects in a fast-paced environment
High degree of discretion, judgement, tact and professionalism, both in person and on the phone
Preferred
Experience performing collection/recovery efforts within a financial institution
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Irish League of Credit Unions
The Irish League of Credit Unions was formed on February 7th, 1960 in the old Jury’s Hotel, Dame Street, Dublin by a small group of credit unions to represent & service affiliated credit unions on the island of Ireland.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase