Schoolcraft College · 22 hours ago
Clerk A - Registration
Schoolcraft College is a comprehensive, open-door, community-based college. The Clerk A – Registration provides clerical support for Registration Services’ operations, including assisting Registration Associates and delivering customer service in various formats.
Higher Education
Responsibilities
Provides information and clerical support for Registration Services
Maintains a working knowledge of institutional policies and procedures that includes admissions, registration, records, financial aid and counseling
Assists in identifying issues that impede the enrollment process for students and makes suggestions for continuous improvement
Assists in supporting the utilization of self-service functionality to students
Provides clerical assistance in creating and maintaining accurate records for case management activities
Inputs with accuracy data related to admission and enrollment activity, including but not limited to applications, registrations, imaging, and other data as assigned
Provides clerical assistance for special projects or programs as needed
Files appropriate forms by assisting with indexing as needed
Performs related duties as assigned
Qualification
Required
High school diploma and some college credits related to the position
Three (3) years of clerical experience
General clerical skills including accuracy in basic math, filing, proofreading, typing, spelling and data entry
Excellent customer service skills in a fast-paced environment
Ability to multitask and be flexible within the work environment
Ability to work with diverse publics, exhibiting patience and high-quality customer service skills to students, staff, and visitors
Preferred
Previous experience in admissions and/or registration related activities
Experience working in a call center
Ability to understand and operate appropriate office equipment, including personal computers and working knowledge of department-specific software
Company
Schoolcraft College
Schoolcraft College is a school in Livonia.
Funding
Current Stage
Late StageLeadership Team
Recent News
2023-09-23
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