VDart BPM · 11 hours ago
Datacenter Technician
VDart BPM is seeking a Datacenter Technician to assist with various datacenter operations tasks. The role involves decommissioning server nodes, handling breakfix tickets, installing NVMe/SSD devices, and configuring Rack Distribution Units (RDUs).
Outsourcing/Offshoring
Responsibilities
Prepare specified server nodes and/or chassis for decommissioning and perform other decommissioning-related tasks, as per direction
Install NVMe/SSD devices into specified server nodes
Review ticket queue to assign and diagnose hardware related faults for servers
Diagnosis of HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket info and BMC/SEL/OS Logs
Network/power fault remediation, reseat/replace cables, NICs and PSUs cables
Follow parts request and RMA processes to acquire replacements, open Asset requests logging serial and parts numbers and applying appropriate tickets statuses
Ticket hygiene, capturing the root cause, actions, parts and all pertinent diagnosis and remediation efforts in the ticket
The Supplier will install NVMe/SSD devices into specified server nodes
Verifying the server node and NVMe/SSD compatibility based on provided specifications
Installing NVMe/SSD devices into the appropriate slots within the server node
Securing devices as per manufacturer guidelines to ensure proper alignment and connection
Documenting the installation with device serial numbers and updating customer’s asset tracking system
The Supplier will configure and troubleshoot Rack Distribution Units (RDUs) based on customer requirements
Supplier will perform 'pod/MBU builds'
Tasks include: Unpacking, installing mounting rails, and installing ASW Switches into specific Server Cabinets and RUs in each Pod as detailed in customer-provided documentation
Qualification
Required
Prepare specified server nodes and/or chassis for decommissioning and perform other decommissioning-related tasks, as per direction
Install NVMe/SSD devices into specified server nodes
Review ticket queue to assign and diagnose hardware related faults for servers
Diagnosis of HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket info and BMC/SEL/OS Logs
Network/power fault remediation, reseat/replace cables, NICs and PSUs cables
Follow parts request and RMA processes to acquire replacements, open Asset requests logging serial and parts numbers and applying appropriate tickets statuses
Ticket hygiene, capturing the root cause, actions, parts and all pertinent diagnosis and remediation efforts in the ticket
Verifying the server node and NVMe/SSD compatibility based on provided specifications
Installing NVMe/SSD devices into the appropriate slots within the server node
Securing devices as per manufacturer guidelines to ensure proper alignment and connection
Documenting the installation with device serial numbers and updating customer's asset tracking system
Configure and troubleshoot Rack Distribution Units (RDUs) based on customer requirements
Perform 'pod/MBU builds' including unpacking, installing mounting rails, and installing ASW Switches into specific Server Cabinets and RUs in each Pod as detailed in customer-provided documentation
Company
VDart BPM
We extend assistance in improving business processes that empowers the organization's overall growth.
Funding
Current Stage
Growth StageCompany data provided by crunchbase