Saltmarsh · 5 hours ago
IT Consultant
Tampa, FL
Full-time
Onsite
Entry, Mid Level
2+ years expSaltmarsh is currently seeking an IT Consultant with Managed Service Provider experience for our Information Technology practice. This role involves providing IT support, troubleshooting issues, and consulting with clients to deliver tailored solutions.
Consulting
Responsibilities
Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment
Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems
Provide desktop support, manage accounts in active directory and Office 365
Serve as a consultant to client by recommending, solutions custom to each client
Work on projects such as Microsoft 365 migrations
Support firewall systems
Support of Microsoft systems, virtualization cloud, and physical workstations
Participation in network-level projects: WAN, LAN, and Wi-Fi connectivity, routers, firewalls, and security
Participate in on-call rotation
Qualification
Required
Managed Service Provider experience
Experience with ConnectWise
Experience with Windows OS
Experience with Active Directory
Experience with O365
2+ years working with a Managed Service Provider (MSP)
Ability to respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment
Ability to complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems
Ability to provide desktop support, manage accounts in active directory and Office 365
Ability to serve as a consultant to client by recommending solutions custom to each client
Ability to work on projects such as Microsoft 365 migrations
Ability to support firewall systems
Ability to support Microsoft systems, virtualization cloud, and physical workstations
Participation in network-level projects: WAN, LAN, and Wi-Fi connectivity, routers, firewalls, and security
Participation in on-call rotation
Demonstrate a passion for excellence by taking pride in a quality work product
Deliver legendary service to clients
Resolve client issues
Contribute to client projects
Maintain organized documentation
Provide solutions to clients' technical problems with troubleshooting and problem-solving skills
Benefits
Firm-paid CPE
Leadership opportunities
Sabbatical program
Unlimited PTO
12 firm-paid holidays
Flexible remote work options
Major medical, dental, and vision insurance
Employer-paid life insurance
Long-term disability coverage
401(k) with profit sharing
Equity program for Senior Managers+ and top performing Managers
Company
Saltmarsh
Saltmarsh is a unique firm with an established reputation for building solid relationships through sound advice.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase