Customer Engineer jobs in United States
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Xsight Labs · 4 hours ago

Customer Engineer

positionCalifornia, United States
timeFull-time
remoteHybrid
senioritySenior Level, Lead/Staff
date8+ years exp

Xsight Labs is a leading fabless semiconductor company delivering end-to-end connectivity solutions for cloud service providers and hyperscale data center networks. The Customer Engineer will enable customers to utilize cutting-edge network products, collaborating with internal teams and customers to bring new datacenter networking products to market while providing technical support and conducting trainings.

Machinery ManufacturingManufacturingSemiconductor

Responsibilities

Bring product and solution technical knowledge into pre-sales customer meetings
Define detailed test plans and proof-of-concept plans in support of customer evaluations
Extend functionality of software reference applications to meet specific customer needs
Support customer hardware and software development activities; answer questions, recreate and debug functionality issues
Conduct technical trainings and workshops
Collaborate with internal teams to resolve design or product-related issues
Cross-functional communication with Marketing, Sales and R&D
Create and maintain technical documentation
Provide ongoing post-sales technical support

Qualification

Ethernet networkingC/C++PythonLayer 2Layer 3 IP protocolsLinux networkingRDMADPDKSPDKNVMeCustomer serviceTechnical documentationCommunication skillsProblem-solvingTeamworkProject management

Required

B.S. in Computer Science, Electrical Engineering or related discipline
8+ years of hands-on Ethernet networking experience
8+ years of programming experience in one or more programming languages (e.g.C/C++, Python, P4, microcode)
Knowledge and experience with Layer 2 and Layer 3 IP protocols and Linux networking
Familiarity with high-performance data center technologies including RDMA, DPDK, SPDK, NVMe
Customer service-oriented mindset and strong communication skills, including fluency in English (written and verbal)
Excellent problem-solving skills
Ability to work independently and as part of a team
Energized by a dynamic and demanding start-up environment
Ability to support occasional travel

Preferred

Direct customer interaction experience
Experience with SW/SDK for high-speed switches, such as Intel (Tofino), Broadcom (Tomahawk, Trident, Jerico (Dune)), Mellanox/NVIDIA (Spectrum), Marvell (Teralynx, Prestera), Cisco (Silicon One or other proprietary switch ASICs), etc
Experience with IPUs/DPUs/smartNICs and associated SDKs
Experience working with cloud-native networking technologies such as Kubernetes CNI plugins (e.g., Calico, Cilium), and overlay networks (e.g., VXLAN, Open vSwitch)
Expert in diagnosing performance and connectivity issues using tools like tcpdump, wireshark, and netstat
Comfortable managing multiple projects and resolving technical issues under tight timelines

Company

Xsight Labs

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Xsight Labs is a new startup in the field of manufacturing chip-set semiconductors for data center and automotive sector.
dateFounded in 2017
location
Kiryat Gat, HaDarom, ISR
people-size201-500 employees
web-link
https://xsightlabs.com

Funding

Current Stage
Late Stage
Total Funding
$100M
Key Investors
Intel Capital
2021-03-03Series D
2020-05-14Series A· $80M
2018-08-01Series Unknown· $20M

Leadership Team

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Gal Malach
Co-Founder and CTO
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Sharon Dror
CFO
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Recent News

ctech
Starlink selects Israeli chipmaker Xsight for V3 satellite network
2025-12-16
Business Wire
Xsight Labs X2 Switch to Enable Next-Generation Starlink Satellites and Deliver Gigabit Connectivity
2025-12-11
intelcapital.com
Intel Capital: Xsight Labs
2025-12-05
Company data provided by crunchbase