uShip · 14 hours ago
Senior Product Manager
uShip is the world’s first and largest shipping marketplace, making it quicker, easier, and more affordable to ship large or bulky items. The Senior Product Manager will oversee the product lifecycle, set strategic vision, define requirements, and collaborate with cross-functional teams to enhance user experience and drive product success.
Responsibilities
Create the roadmap and manage priorities for your product
Define KPIs and regularly measure progress toward your products’ goals
Manage the portfolio lifecycle and solutions from strategic planning to end-user adoption
Work with the product leadership team on strategic alignment
Work closely with UX designers to research, define, and test next generation experiences that increase the adoption of the products, improve conversion of new customers, and improve customer satisfaction
Work closely with customer experience and sales to ingest user feedback from the field
Actively participate in the agile product development process for roadmap implementation, writing product requirements, user stories, and maintaining the product backlog of priorities in close collaboration with design and engineering
Define analytics and reporting requirements and drive implementation with the data engineering and business intelligence teams
Design, implement and analyze A/B tests to optimize the user experience and drive key performance metrics
Meet frequently with users and business stakeholders to develop a deep understanding of their business processes and needs
Relate policies and complex processes into product capability to support the portfolio vision and roadmap
Own prioritization decisions by aligning the product roadmap and team key results with company goals, balancing customer impact, business value, and delivery constraints
Continuously ideate and evaluate new product opportunities, developing clear product briefs and testable hypotheses tied to revenue growth, and lead execution from concept through measurable impact
Launch new products by collaborating with customer service, product marketing and marketing on go-to-market and lifecycle marketing strategies
Handle critical, time-sensitive incidents of high impact to the company and perform post-mortem to analyze gaps and identify optimizations to products, policies and processes
Mentor other product managers on industry best practices and demonstrate leadership throughout the entire uShip organization
Qualification
Required
5-7 years of experience in product management at an e-commerce or software company
Ability to think strategically and act tactically
Data-driven decision maker who balances stakeholder inputs and customer insights
Experience with A/B testing to drive improvement in customer experience and business results
Experience utilizing web analytics and data analysis to aid business decisions
Experience with customer centricity and voice of the customer programs
Ability to collaborate closely with designers and usability researchers to drive product features and enhancements
Strong communication and presentation abilities
High level of initiative and commitment to building a premier user experience for our customers
Preferred
Experience working on an e-commerce or B2B marketplace product is strongly preferred
Experience building a new product from the ground up; research and ideation from conception through launch
Experience in completing market assessments to define KPIs and product tracking is strongly preferred
Benefits
Remote or hybrid work options
Monthly Wellness Reimbursements
Home office Reimbursements
Company paid meal delivery pass
100% Paid Health and Dental available
401(k) matching, no vesting
Stock Options
Pet Insurance
Dog-friendly downtown office
Company
uShip
uShip is online transport marketplace primarily serving the freight, household goods, and vehicle shipping markets.
Funding
Current Stage
Late StageTotal Funding
$69.71MKey Investors
DB SchenkerKleiner PerkinsBenchmark
2017-02-15Series D· $25M
2013-06-12Private Equity· $18.35M
2013-03-07Series C· $1.36M
Leadership Team
Recent News
San Diego Union-Tribune
2025-07-29
San Diego Union-Tribune
2025-06-11
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