Customer Service Assistant (Remote) jobs in United States
cer-icon
Apply on Employer Site
company-logo

WebCargo by Freightos · 13 hours ago

Customer Service Assistant (Remote)

WebCargo by Freightos is hiring a Customer Service Assistant (Remote) to support their distribution operations. This part-time role focuses on order flow, shipment coordination, and customer communication, ensuring smooth daily operations and timely support.

Air TransportationFreight ServiceLogisticsSoftware

Responsibilities

Handle inbound customer inquiries
Support distribution order workflows
Update shipment and order statuses
Coordinate with internal logistics teams
Log issues and service requests
Maintain accurate CRM records

Qualification

Clear writtenVerbal EnglishBasic computer skillsCRM skillsAttention to detailWork independently

Required

Residence in California required
Clear written and verbal English
Strong attention to detail
Basic computer and CRM skills
Reliable internet connection
Ability to work independently

Benefits

Fully remote position
Part-time flexible schedule
Structured onboarding process
Stable workload in distribution
Supportive remote team

Company

WebCargo by Freightos

twittertwittertwitter
company-logo
WebCargo is a Digital Air Cargo leader, offering real-time air cargo capacity, pricing, and eBooking on the largest airline network. It is a sub-organization of Freightos.