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KellyOCG · 1 day ago

Human Resources Coordinator

Moline, IL

Contract

Hybrid

New Grad, Entry Level

$26/hr - $26/hr

KellyOCG is seeking a skilled Employee Experience Representative to join their innovative team. This role involves providing comprehensive support to employees and Unit HR on key HR processes and transactions, while delivering exceptional customer service and collaborating on process improvements.

Consulting

No H1B

Responsibilities

Deliver exceptional customer service to customers by researching, resolving, and responding to inquiries in a timely, professional, and customer-focused manner

Administer HR processes such as tactical processes related to the talent acquisition process, internal transfer activities, company organizational management, employee record maintenance, and administration

Maintain a high degree of confidentiality

Participate in continuous improvement projects, propose solutions and ideas to find more efficient ways to deliver HR support to employees

Ensure Service Level Agreements are met or exceeded

Collaborate with Employee Experience Specialists within the HROC on process improvements and escalation resolution

Qualification

HR processes experienceSuccessFactors proficiencyAnalytical skillsOrganizational skillsCustomer service skillsMulti-tasking abilityChange implementationMicrosoft Excel proficiencyBachelor’s DegreeCommunication skillsTeam collaborationAttention to detailProblem-solving skills

Required

Exceptional attention to detail

Proven ability to multi-task, manage concurrent tasks, and change priorities

Strong analytical and organizational skills, excellent problem-solving capabilities

Experience collaborating in a team environment

Exceptional written, oral, and interpersonal communication skills

Demonstrated ability to promote and implement changes in support of major processes

Preferred

Experience in HR processes or HR operations role

Excellent customer service skills

Experience working within Success Factor system modules (i.e., Learning Administration, Employee Profile, Recruiting, Onboarding, etc.)

Proficiency with Microsoft Excel

Bachelor's Degree in Human Resources, Business, or similar discipline

Company

KellyOCG

Glassdoor3.4

KellyOCG offers businesses with outsourcing and consulting services on workforce management. It is a sub-organization of Kelly Services.

Founded in 1946

Michigan Center, Michigan, USA

1001-5000 employees

http://www.kellyocg.com/home/

Funding

Current Stage

Late Stage

Leadership Team

Adelle Harrington

VP KellyOCG EMEA

Chris Jock

VP, Global Managed Solutions - BPO Business Unit Head

Recent News

MarketScreener

KellyOCG + Sevenstep Named No. 1 Provider of Total Workforce Solutions

2025-12-17

Kelly Services, Inc.

KellyOCG Named MSP and Services Procurement Leader by Everest Group

2025-10-28

Kelly Services, Inc.

KellyOCG® + Sevenstep Rates No. 1 in Size of Deal, No. 3 Overall in HRO Today's 2025 RPO Baker's Dozen Rankings

2025-10-15

Company data provided by crunchbase