Altar'd State · 5 hours ago
Fulfillment Manager
Maryville, TN
Full-time
Onsite
Mid, Senior Level
3+ years expStand Out For Good, Inc. is a rapidly growing women’s fashion company with multiple brands across the United States. They are seeking a Fulfillment Manager to lead the Distribution Center team and manage daily warehouse operations, focusing on order fulfillment, inventory accuracy, and continuous improvement.
E-CommerceFashion
Responsibilities
Lead, coach, and develop supervisors and hourly associates
Champion a culture of teamwork, accountability, and service excellence
Communicate performance expectations and provide real-time feedback
Set clear expectations, performance standards, and accountability
Conduct regular performance reviews and provide ongoing feedback
Foster a culture of safety, teamwork, and continuous improvement
Maintain accurate records of productivity, attendance, and compliance metrics
Coordinate shift start-up and close-down procedures, including daily reporting
Oversee day-to-day fulfillment operations including receiving, putaway, picking, packing, and shipping
Ensure all customer orders are shipped accurately, on time, and in compliance with service-level agreements
Monitor daily volume, labor capacity, and workflow to meet demand fluctuations
Drive productivity, accuracy, and throughput improvements across all warehouse functions
Track and analyze KPIs such as Function Productivity, Order Accuracy, Location Accuracy and Labor Efficiency
Identify bottlenecks and implement Lean / process improvement initiatives
Support new system enhancements and implementations (WMS, scanners, automation, etc.)
Enforce all safety policies and OSHA requirements
Maintain a clean, organized, and safe warehouse environment
Conduct safety training and incident investigations as needed
Partner with Inventory Control, Guest Service, Finance and Merchandising teams as needed to achieve operational objectives and support broader organizational initiatives
Support and take a lead role in peak season planning and labor forecasting
Additional Duties as Assigned
Qualification
Required
3+ of leadership experience in eCommerce, Distribution, or Fulfillment operations
Strong organizational and communication skills with the ability to lead by example
Strong knowledge of warehouse operations and order fulfillment workflows
Experience managing teams in a fast-paced environment
Proficient with Gmail, Excel, Google Sheets, MS Word and Google Docs
Strong organizational, communication, and problem-solving skills
Successful completion of pre-employment background check
Preferred
Experience in apparel or high-SKU environments
Familiarity with Warehouse Management Systems
Familiarity with Lean, Six Sigma, or continuous improvement methodologies
Experience scaling operations during peak seasons
Prior experience with 3PLs or multi-site operations
Bachelor's Degree with a major in Supply Chain or related field a plus, but not required
Bilingual (Spanish + English) a plus, but not required
Benefits
Paid Time Off including Vacation, Wellness and Holidays
Medical, Vision and Dental Insurance Options with $0 Associate Premiums for Individual Coverage
Generous associate discount
Paid Maternity and Paternity Leave after one year of service
Paid Sabbatical after 5 years of service
401k with company match
Company
Altar'd State
Altar'd State is a women's clothing and accessories company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Aaron Walters
Co-Founder, Chairman & CEO
Nick Kleinhenz
Vice President, CFO
Recent News
Knoxville News Sentinel
2024-02-18
Knoxville News Sentinel
2024-02-18
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