Patient Funding Alternatives · 2 hours ago
Director of Product Management
Patient Funding Alternatives (PFA) is dedicated to removing financial barriers to care for working families by assisting providers in enrolling eligible patients into Health Insurance Premium Payment programs. The Director of Product Management will lead the end-to-end product lifecycle, ensuring products drive measurable outcomes for patients, providers, and payers while collaborating with various departments to deliver scalable solutions.
CollaborationHealth CareInformation ServicesInformation Technology
Responsibilities
Own and evolve the product vision and multi-year roadmap aligned with PFA’s mission, strategic priorities, and growth objectives
Translate company strategy, regulatory requirements, and market insights into clear product initiatives, outcomes, and success metrics
Lead discovery efforts to deeply understand patient, provider, and internal user needs, using qualitative and quantitative insights to inform decisions
Partner with Information Technology to deliver high-quality, scalable solutions using modern Agile product development practices
Define, prioritize, and manage features, epics, and user stories with a strong focus on business impact, usability, and operational efficiency
Establish product operating rhythms, ceremonies, and governance that balance speed, quality, and compliance in a healthcare environment
Collaborate closely with Operations and Strategic Account Management to ensure products are practical, adoptable, and drive real-world outcomes
Work with Go-To-Market teams to ensure clear product positioning, launch readiness, and enablement for Sales and Client-facing teams
Use data and analytics to define KPIs, monitor performance, identify opportunities for improvement, and drive continuous optimization
Evaluate build vs. buy decisions and manage relationships with technology partners and vendors to maximize ROI
Lead, mentor, and develop a high-performing product management team, fostering a culture of accountability, ownership, and customer empathy
Qualification
Required
Bachelor's degree or equivalent practical experience
7+ years of progressive product management experience, including leadership of complex, cross-functional initiatives
Experience building and scaling B2B or B2B2C products, preferably in healthcare, fintech, revenue cycle, or regulated environments
Strong understanding of Agile product development, modern discovery practices, and outcome-based roadmapping
Demonstrated ability to use data, analytics, and KPIs to inform decisions and measure product impact
Experience working in fast-growing, change-oriented organizations with evolving priorities
Comfort partnering with executive leadership and communicating product strategy at the board and leadership level
Familiarity with healthcare reimbursement, eligibility, or analytics workflows is a strong plus
Benefits
Medical, dental, and vision coverage through UnitedHealthcare and Guardian
Employer-paid life and disability insurance
401(k) plan with company match
$100 annual reimbursement for fitness, mindfulness, and wellness activities
Access to mental health tools like the Calm Health app
24/7 Employee Assistance Program
Flexible spending accounts
Nationwide fitness programs
Virtual care
Company
Patient Funding Alternatives
At Patient Funding Alternatives we support the medically underserved Medicaid population through the delivery of health equity-based funding alternatives for the benefit of all stakeholders including patients, health systems, states and employers.