Quanta Infrastructure Solutions Group · 6 hours ago
Senior IT Support Analyst
Quanta Infrastructure Solutions Group (QISG) is expanding their Birmingham office and is seeking a Senior IT Support Analyst to support corporate IT operations and engineering software licenses. The role requires a seasoned IT professional to provide technical support, manage systems, and guide the support team while implementing innovative solutions.
ConstructionEnergyFacilities Support ServicesInfrastructure
Responsibilities
Resolve recurring queries, optimize workflows, and assist colleagues with complex technical issues
Configure servers, diagnose issues, and optimize infrastructure for performance
Support IT hardware/software across Dell & Lenovo desktops, laptops, mobile devices, and VPN infrastructure
Install, configure, and maintain engineering software, including license management and version control
Manage cloud infrastructure: Intune for device/end-user management and Azure for VMs, storage, and servers
Oversee onboarding/offboarding, asset inventory, and lifecycle refreshes for office IT resources
Support and manage licensing for engineering software including AutoCAD, Navisworks, and Inventor
Advise colleagues, implement innovative solutions, and participate in long-term project planning
Guide and manage the support team, set operational standards, and drive major IT modernization projects
Serve as a trusted IT advisor to engineering and corporate teams, delivering exceptional support in person, remotely, or via video
Qualification
Required
5+ years of corporate IT support experience, with strong expertise in end-user and engineering software support
Advanced skills in Active Directory, Microsoft 365, SCCM/Intune, Azure, Entra ID, VPNs, and ticketing systems (Jira, Service Now, etc.)
Excellent troubleshooting, documentation, and communication skills, with a proactive, solution-oriented approach
CompTIA A+ required
Preferred
Bachelor's degree preferred
IT IL certification a plus
Proven support managing licensing for engineering software including AutoCAD, Navisworks, and Inventor, highly preferred
Benefits
Generous PTO & paid holidays to maintain work-life balance
401(k) with a generous match to plan for your future
Comprehensive benefits – medical, dental, vision, and life insurance
Weekly pay for consistent, reliable compensation
Great mentoring & career growth opportunities – we invest in your development
Company
Quanta Infrastructure Solutions Group
Quanta Infrastructure Solutions Group is a construction company that offers energy infrastructure solutions.
H1B Sponsorship
Quanta Infrastructure Solutions Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
Funding
Current Stage
Growth StageRecent News
Jacksonville Business Journal
2025-02-25
Jacksonville Business Journal
2025-02-21
Company data provided by crunchbase