Dexian · 7 hours ago
Senior Program Manager – Governance & AI Operations
Dexian is a leading provider of staffing, IT, and workforce solutions. They are seeking a highly experienced Senior Program Manager to lead governance, reporting, and strategic program execution in a fast-paced, global environment.
Responsibilities
Design, build, and continuously improve governance frameworks and reporting mechanisms to track progress against organizational goals
Leverage AI tools to automate data collection, reporting, and governance processes, improving scalability and efficiency
Consolidate inputs from multiple teams and systems into clear, executive-ready monthly and quarterly updates
Ensure governance structures support decision-making, accountability, and operational rhythm
Evaluate incoming program and project requests to assess strategic alignment, dependencies, and prioritization
Develop programmatic solutions, frameworks, and lightweight operating models aligned to business objectives
Partner with cross-functional teams to gather requirements, manage risks, remove blockers, and deliver outcomes on time and at quality
Define exit criteria and ensure smooth transition of initiatives to long-term owners
Document methodologies, changes implemented, outcomes achieved, and lessons learned
Prepare executive briefs, business reviews, and operational updates that synthesize complex information into actionable insights
Support executive stakeholders with clear, concise reporting and recommendations
Design and deliver internal communications across global teams and time zones
Develop external-facing communications and materials for third-party operational partners and vendors
Qualification
Required
12+ years of experience in program management, operations, or PMO roles
Proven experience managing complex, multi-threaded programs in ambiguous or high-impact environments
Demonstrated, hands-on experience using AI tools to automate, optimize, and scale business processes and reporting
Strong analytical and data-driven problem-solving skills
Exceptional executive communication skills, both written and verbal
Ability to manage shifting priorities while maintaining structure, control, and delivery discipline
Preferred
Bachelor's degree in Business Administration, Operations, Project Management, or a related field
Experience applying process improvement methodologies (Lean Six Sigma, Kaizen, Agile)
Familiarity with technology-driven operations, support operations, or trust and safety environments
Experience working with global teams and external vendors or BPO partners
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
H1B Sponsorship
Dexian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (65)
Funding
Current Stage
Late StageRecent News
2025-11-19
Company data provided by crunchbase