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U.S. Department of Veterans Affairs · 8 hours ago

File Clerk

San Antonio, TX

Full-time

Onsite

Entry Level

$37K/yr - $48K/yr

1+ years exp

U.S. Department of Veterans Affairs is seeking a File Clerk for the Health Information Management Section of the South Texas Veterans Health Care System. The role involves managing patient documentation, ensuring proper filing and scanning, and maintaining confidentiality of patient information while promoting customer service.

GovernmentMedicalNational SecurityPublic Safety

Comp. & Benefits

No H1B

U.S. Citizen Only

Responsibilities

Ensure patient documentation is filed - indexed - scanned - and associated in the patient electronic health record

Handle hard copy medical records for release of information - research - medical review - or other approved tasks

Incumbent uses record tracking to check in and charge out records in VistA record tracking

Receive and retrieve patient documentation from clinical units and prepare for scanning into the patient electronic medical record

Knowledge of federal filing system procedures for medical and administrative records

Knowledge of the interrelationships of the professional services in a hospital and the flow of medical record documents between them

Knowledge of content and arrangement of the various types of records used in the federal system

Ability to coordinate day to day workload by organizing and prioritizing tasks

Knowledge of basic computer functions used for viewing - entering data - using electronic mail - and access software applications

Ensure prompt delivery and pickup of medical records on a daily basis to/from designated areas

Fully protect the confidentiality of patient information - access to computer files and release of access codes - according to established guidelines and policies

Promote a positive image of this Medical Center with emphasis on customer service by treating patients - co-workers - and medical center personnel with courtesy and respect

Respond to customer needs in a positive and efficient manner

Basic knowledge of anatomy and medical terminology required to properly analyze medical information for identifying and scanning purposes

Qualification

Federal filing systemsMedical records managementComputer technologyCustomer serviceBasic anatomy knowledgeMedical terminologyCommunicationOrganizational skills

Required

Applicants must meet all requirements by the closing date of this announcement - 02/09/2026

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement

For a GS-05 position you must have served 52 weeks at the GS-04

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials

If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement

In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade

Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment

You must have one year of general experience equivalent to at least the next lower grade GS-03 in the normal line of progression for the occupation in the organization

Examples of specialized experience would typically include - but are not limited to: using computer technology and procedures to image - scan - and fax various applications for storage in medical records AND applying knowledge of Federal filing systems

Applicants may substitute education for the required experience

To qualify based on education for this grade level you must have 2 years above High School

Applicants may also combine education and experience to qualify at this level

You must have a combination of specialized experience and education beyond Associates degree

You will be rated on the following Competencies for this position: Reading, Clerical, Communication, Customer Service

Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social)

Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment

You will receive credit for all qualifying experience - including volunteer experience

A full year of work is considered to be 35-40 hours of work per week

Part-time experience will be credited on the basis of time actually spent in appropriate activities

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment

The work is sedentary

Some work may require movement between offices - hospitals - warehouses - and similar areas for meetings and to conduct work

Work may also require walking/standing - in conjunctions with travel to and attendance at meetings and/or conferences away from the work site

Incumbent may carry and lift light items weighing less than 15 pounds