Interface · 1 week ago
Account Manager - Vietnam (Ho Chi Minh City)
Home, KS
Full-time
Onsite
Senior Level
6+ years expInterface is a company focused on sustainable and profitable sales growth in the design and architecture sectors. They are seeking an Account Manager to drive sales through strategic account management, develop key accounts, and collaborate with distribution partners to achieve sales targets in the Carpet Tiles, Rubber, and LVT product categories.
Building MaterialManufacturingTextiles
Responsibilities
Proactively identify and convert high-potential opportunities within target segments, while nurturing and expanding existing customer relationships
Own and drive a robust sales pipeline with accurate forecasting and disciplined opportunity management
Lead the end-to-end sales process—from lead qualification to closure—ensuring a seamless and consultative customer experience
Deliver compelling product presentations and demonstrations that represent the Interface brand and clearly articulate differentiated value and solution fit
Lead commercial negotiations to craft mutually beneficial agreements that align with both customer needs and business goals
Build strong engagement with procurement leaders, PMCs, and architects to influence specification and win project mandates
Collaborate effectively with distributor teams and internal stakeholders to shape winning strategies for key pursuits
Confidently manage complex RFPs and large-scale project bids with clarity and precision
Build strong partnerships with key accounts by positioning yourself as a trusted advisor and solutions partner
Serve as the single point of contact, ensuring responsiveness, reliability, and continuity of engagement
Conduct regular strategic account reviews to uncover new needs, elevate service delivery, and identify upselling/cross-selling potential
Act as the voice of the customer internally gathering insights and influencing product development and service improvements
Provide strategic direction and hands-on support to Distributor Partners to amplify market reach and effectiveness
Drive alignment through consistent product messaging, training, and capability-building for distributor sales teams
Guide distributors in prioritizing high-impact opportunities and accounts, offering insights on customer needs and buying behavior
Lead the planning and execution of impactful marketing engagements and specification activations within the design community
Stay ahead of market dynamics by continuously scanning competitive activity, industry shifts, and customer trends
Translate market insights into actionable sales strategies that sharpen value positioning and differentiate our solutions
Support strategic planning through a deep understanding of customer expectations and evolving industry needs
Act as a bridge between sales and internal functions—marketing, supply chain, sales and customer support—to ensure flawless execution of client deliverables
Collaborate with global and regional counterparts to share market intelligence, best practices, and strategic learnings
Participate in product and sales enablement initiatives, staying current on offerings and equipping yourself to lead in customer conversations
Consistently achieve or exceed assigned revenue and profitability targets, contributing to the region’s growth ambitions
Maintain disciplined documentation of customer engagements, project status, and pipeline health via CRM platforms
Deliver structured performance reporting and insights to senior leadership, along with data-driven recommendations for course correction or acceleration leveraging Power BI reporting
Qualification
Required
Minimum 6-8 years of experience in consultative sales roles, with at least 4 + years of experience in selling premium (international) products within the office interior materials or allied industries
Strong experience in B2B sales, with a proven ability to manage multi-stakeholder decision-making processes
Demonstrated success in managing accounts and building long-term customer relationships
Strong experience in representing and driving strong international brand awareness
Strong communication and negotiation skills with the ability to engage effectively with procurement heads, end-customer, PMCs, and architects
Ability to manage multiple accounts and projects while maintaining a focus on achieving sales targets
Good analytical skills to assess market conditions and recommend appropriate strategies
Proficiency in CRM tools and MS Office Suite (Word, Excel, PowerPoint, Power BI)
Strong organizational and time management skills with the ability to work independently and within a team
Preferred
Bachelor's degree in business/design/Architect
MBA or equivalent postgraduate qualification in Sales, Marketing, or Business Administration
Company
Interface
Interface is a world-leading modular flooring company with a fully integrated collection of carpet tiles and resilient flooring.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Daniel (Dan) Hendrix
CEO and Chairman Of The Board
Laurel Hurd
President & CEO
Recent News
2025-12-05
Business Wire
2025-11-12
Business Wire
2025-11-01
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