Pfizer · 5 hours ago
Sr. Director, Commercial AI Product Owner
United States - New York - New York City
Full-time
Onsite
Director/Executive
12+ years expPfizer is a leading biopharmaceutical company, and they are seeking a Sr. Director, Commercial AI Product Owner to lead an AI product for the commercial AI Acceleration team. The role involves designing, developing, and scaling real-time messaging suggestions to enhance healthcare professional engagement and drive business outcomes.
BiotechnologyHealth CareMedicalPharmaceuticalPrecision Medicine
No H1B
Responsibilities
Build strong relationships end customers to understand call workflows, identify pain points, and translate needs into product requirements
Translate approved business cases into a pod roadmap with clear scope, milestones, success metrics, and risks, in partnership with Digital and marketing stakeholders
Own the intake, refinement, sizing, and prioritization of backlog items to maximize business value and impact to business teams within capacity constraints
Partner with translators and UX to define problem statements, message flows, prompts, and UI specifications tailored to field requirements, including designing the taxonomy to map barriers to each individual HCP
Ensure compliance with data access, model approvals, risk controls, brand, and regulatory requirements before development begins
Lead a cross-functional team of data science, ML engineering, full-stack, solution architecture, UX, agent ops, business translators through iterative development cycles
Oversee release readiness including test plans, go/no-go decisions, stakeholder alignment, and deployment execution with engineering/DevOps
Conduct UAT and production smoke tests, validate guardrails and monitoring, and ensure systems meet SLOs/SLAs on latency, accuracy, availability, and cost
Partner with the Change Management & Training Lead and cross functional partners to support change management and drive adoption, providing input on training and communications while ensuring consistency of in-product guidance and messaging from the core product and marketing teams
Triage and resolve user issues, communicate updates and workarounds, and manage incident reporting trends
Track and report KPIs including adoption, relevance, business outcomes, and delivery predictability; continuously refine based on marketer and user feedback
Partner with other AI pods to ensure seamless integration and continuity of insights
Foster a pod culture of clarity, speed, collaboration, and accountability to deliver measurable business impact
Triage and resolve user issues, communicate updates and workarounds, and manage incident reporting trends
Track and report KPIs including adoption, relevance, business outcomes, and delivery predictability; continuously refine based on marketer and user feedback
Partner with other AI pods to ensure seamless integration and continuity of insights
Foster a pod culture of clarity, speed, collaboration, and accountability to deliver measurable business impact
Qualification
Required
BA / BS with 12+ years of experience leading cross-functional commercial projects (graduate degrees can be substitute for experience)
Understanding of AI and machine learning frameworks and libraries
Experience in leading teams
Preferred
Experience with cloud platforms and tools for deploying AI models, such as AWS, Google Cloud, or Azure
Experience in AI development, including hands-on experience with designing, training, and deploying AI models
Ability to lead and inspire a team, fostering collaboration and innovation
Strong project management skills, including the ability to plan, execute, and deliver projects on time
Excellent communication skills for articulating complex technical concepts to non-technical stakeholders
Strategic thinking to align AI initiatives with business goals and industry trends
Strong analytical and problem-solving skills to tackle complex challenges in AI development
Creativity to innovate and find novel solutions to problems
Understanding of ethical considerations and biases in AI, and commitment to developing responsible AI systems
Awareness of privacy and security issues related to AI and data handling
Understanding of marketing, brand management and commercial analytics to ensure relevant and impactful solutions
Benefits
Relocation assistance may be available based on business needs and/or eligibility.
Company
Pfizer
Pfizer is a biopharmaceutical company that discovers, develops, and delivers medicines and vaccines.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$38BKey Investors
Starboard Value
2025-11-21Post Ipo Debt· $6B
2024-10-07Post Ipo Equity· $1B
2023-05-16Post Ipo Debt· $31B
Leadership Team
Albert Bourla
Chief Executive Officer
Ian Read
Chief Executive Officer
Recent News
2026-01-25
Pharma Letter
2026-01-25
Company data provided by crunchbase