Capital One · 2 months ago
Principal HR Coordinator - Payroll
Richmond, VA
Full-time
Onsite
Entry Level
$57K/yr - $65K/yr
2+ years expCapital One is seeking a highly motivated and detail-oriented Principal HR Coordinator to join their Payroll team in an entry-level capacity. This role offers an excellent opportunity to gain foundational experience in payroll processing and HR operations within a dynamic environment.
Financial Services
No H1B
Responsibilities
Assist with daily payroll processing tasks including, but not limited to, new hire data entry, W4 entry, processing of overpayments, terminations, retroactive payments, payroll adjustments, reconciliations, and stop payments
Learn to perform and explain gross-to-net payroll calculations to associates
Support the preparation and formatting of files for integration into the payroll system
Assist with the reconciliation of payroll, benefit, and deduction transactions
Review payroll system output for errors and support the correction process
Collaborate with other HR partners to resolve errors and maintain accurate information in the payroll system
Provide support to Tier I contact center representatives by handling and following up on inquiries related to pay and benefits, offering guidance and detailed knowledge about the end-to-end payroll process
Contribute to regularly scheduled and ad-hoc audits of payroll data to ensure compliance with established standards
Assist with year-end W2 reporting and preparation
Perform other duties as assigned
Maintain regular attendance; overtime may be required based on business needs
Demonstrate strong customer service skills, attention to detail, and sound decision-making abilities
Possess excellent written and verbal communication skills
Qualification
Required
High School Diploma, GED, or equivalent, or military experience
Minimum of 2 years of experience in customer service
Minimum of 1 year of experience with Google Suite (e.g., Gmail, Docs, Sheets)
Demonstrated examples of critical thinking and problem solving
Preferred
Associate degree
Professional Payroll certification (FPC or CPP)
At least 1 year of experience in accounting, payroll, benefits, or a combination thereof
1 year experience with Microsoft Excel
Experience with the Workday HR System
Experience with case management systems
Benefits
A comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-01-25
2026-01-25
2026-01-25
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