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Maryland State Department of Education (MSDE) · 6 hours ago

Educator Licensure Support Assistant (Administrative Aide)

Baltimore, MD

Full-time

Onsite

Mid Level

4+ years exp

The Maryland State Department of Education (MSDE) is seeking an Educator Licensure Support Assistant to facilitate the issuance of licenses to professional educators in Maryland. This role involves screening applications, providing complex licensure information, and offering technical assistance to applicants.

AssociationEducation

Responsibilities

Independently responsible for screening applications to determine completeness of documents

Reviews all correspondence and documentation received and assigns to appropriate specialist

Enters information into The Educator Application and Credentialing Hub (TEACH)

Provides internal and external constituents with complex licensure information

Provides technical assistance to applicants submitting requests through the portal

Provides support for scanning licensure documents

Independently completes Hall of Records requests

Providing back-up administrative support for the Division of Educator Effectiveness

Qualification

Document managementData managementMicrosoft SuiteGoogle SuiteSmartsheetCall Center Customer ServiceTechnical assistance

Required

Graduation from an accredited high school or possession of a high school equivalency certificate

Four years performing secretarial work or clerical work involving typing duties

One year of experience with Call Center Customer Service

Preferred

Experience with Microsoft Suite, Google Suite and Smartsheet

Experience with document management (filing, scanning, cataloging)

Data management experience

Benefits

State Of Maryland Benefits

Company

Maryland State Department of Education (MSDE)

Maryland features a diverse educational landscape, comprised of over 1,400 public schools, 24 local education agencies (LEAs), and more than 7,000 child care providers statewide.

Founded in 1916

Baltimore, Maryland, USA

1001-5000 employees

http://marylandpublicschools.org/

Funding

Current Stage

Late Stage

Total Funding

$10.6M

2019-01-03Grant· $10.6M

Leadership Team

Andrew Neboshynsky

Chief Information Security Officer

Chris Langley

Talent Partner, Project Manager

Recent News

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