HeartStamp · 8 hours ago
Product Manager: Growth and Insights
United States
Contract
Remote
Entry, Mid Level
2+ years expHeartStamp is building a personalized tactile consumer good platform powered by generative AI models. They are seeking a Product Manager to own user research, analytics, and conversion optimization for their storefront, focusing on creating delightful user experiences that convert browsers into buyers.
Computer Software
Responsibilities
User Research: Conduct weekly moderated user sessions. Recruit and manage a pipeline of test participants representing our target demographics (millennials, upper Gen Z, style-forward parents). Synthesize qualitative feedback into actionable insights
Analytics Ownership: Own the analytics stack (PostHog, Google Analytics, Hotjar). Ensure every critical user action is tracked from first landing to purchase completion. Build dashboards surfacing conversion rate, activation, checkout completion, and AOV
Experimentation: Transform user feedback and behavioral data into testable hypotheses. Design and run A/B tests. Analyze results rigorously and communicate learnings. Build a culture of data-informed decisions
Funnel Optimization: Map the complete user journey from discovery through purchase and repeat engagement. Identify drop-off points and prioritize interventions based on impact and effort
Weekly Reporting: Share a weekly funnel update with core metrics and top priorities. Provide experiment readouts with baseline, hypothesis, results, and decisions
Feature Discovery: Identify opportunities based on user research and competitive analysis. Prioritize based on user impact, business value, and engineering effort
Establish weekly user sessions and reporting cadence
Confirm event tracking for the funnel end-to-end
Identify top 3 drop-offs and ship first fixes/tests
Qualification
Required
2+ years product management experience with direct ownership of consumer-facing products
Deep fluency with analytics tools (PostHog, GA, Hotjar or similar) and data-driven decision making
Hands-on experience conducting user research: recruiting participants, running sessions, synthesizing insights
Track record of improving conversion metrics through hypothesis-driven experimentation
Comfort with ambiguity and fast-paced startup environments—you'll be building processes from scratch
Located in US or Canada with availability during EST business hours
Excellent written and verbal communication skills. Fluent English required
Preferred
Experience integrating AI/ML capabilities into user-facing product flows, especially generative AI
E-commerce product management experience, particularly in gifting, personalization, or print-on-demand
Experience with creative tools or design platforms where users generate custom content
Familiarity with generative AI landscape: prompt engineering, model capabilities, limitations
Prior startup experience, especially early-stage or zero-to-one product development
Company
HeartStamp
At HeartStamp, we believe the most meaningful connections aren’t automated — they’re amplified.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase