Cushman & Wakefield · 2 hours ago
Customer Service Coordinator
Jackson, Mississippi, USA
Full-time
Onsite
Mid, Senior Level
$55K/yr - $65K/yr
5+ years expCushman & Wakefield is a global leader in commercial real estate services, and they are seeking a Customer Service Coordinator to manage the Mailroom and Reception in Jackson. The role involves overseeing mail services for Entergy Corporation, managing staff, and ensuring compliance with operational and safety requirements.
CommercialCommercial Real EstateConsultingLeasingLegalProperty Management
Responsibilities
Responsible for employees meeting all requirements of contract with Entergy Corporation related to mail services in New Orleans, LA
Responsible to interview, hire, discipline and appraise all prospective and current employees
Responsible for tracking and approving employees time off
Submitting monthly mailroom and receptionist desk measurements
Assure all safety and environmental requirements are enforced and maintained
Assure the security requirements are met
Make Recommendations for improvements in operations, equipment, or customer requirements
Provide ongoing training for staff members
To meet with customer as required to update, inform and report all management and contract requirements
To semi-annually appraise all employees with standard written appraisal
Appraise all new hires during first 90 days of employment
Provide management with monthly reports and all employee issues requiring discipline or written appraisals
To meet with supervisors or mailroom leads to discuss daily or weekly staff or operational issues
Scan & enter admin services invoices
Request the funds for postage for Entergy Bldg. mail machine
Prepare postage reimbursement
Prepare and process O&M invoices
Address any vendor related issues
Create P.O.s and request new vendor
Responsible for managing all Entergy conference rooms, checking equipment and ordering supplies
Responsible for ordering paper for convenience copiers and copy center
Confirm delivery of payroll checks/advices
Qualification
Required
Good organization and leadership skills
Must have 5 years of mailroom experiences
Must have full knowledge of Excel and Word
Must have good communication skills
Overtime may be required in short notice
Must 24/7 communication capabilities (cell phone)
Must have dependable transportation
Must be willing to travel
Benefits
Health, vision, and dental insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life, and disability insurance programs
Paid and unpaid time away from work
Company
Cushman & Wakefield
Cushman & Wakefield is a real estate services firm that offers retail investment, energy management, and property services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$734.8MKey Investors
GreystoneCitizens BankVanke
2023-10-10Post Ipo Debt· $223.8M
2023-08-08Post Ipo Debt· $400M
2022-10-13Post Ipo Debt· $27.3M
Leadership Team
Matthew Bouw
CEO Asia Pacific & EMEA
Michelle M. MacKay
CEO
Recent News
2026-01-22
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2026-01-22
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