NEOGOV · 4 hours ago
INFORMATION TECHNOLOGY SPECIALIST I
Maitland, FL
Full-time
Onsite
Entry Level
$24.51/hr - $29.42/hr
2+ years expNEOGOV is a technology company that provides solutions for public sector organizations. The Information Technology Specialist I will perform a variety of technical and administrative tasks to support the City's computerized automation programs, including hardware maintenance, software support, and user training.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serves as primary point of contact for all users of the City's computerized automation programs as well as desktops and laptops
Installs and configures operating systems and various application software packages on the user desktops, as applicable
Some network interface and/or configuration/troubleshooting can be required to support the desktops/laptops
Conducts training and help desk support for employees on existing systems, as well as implementation/support of new systems and/or software packages
Analyzes systems (both hardware and software) for potential errors and takes appropriate preventive/corrective action
Utilizes electronic work orders for all user trouble reports and associated responses, to include time and date of action(s) and essential information
Completes maintenance repairs as needed in a timely and proficient manner
Maintains network data backup systems to ensure accurate record-keeping and readiness for emergency network restoration
Creates, maintains, and updates documentation for enhancements and/or additions to the City’s information systems, as required
Maintains supporting copies and inventory of all licensed software and license documentation for all City software
Ensures proper processes and record-keeping for department purchasing, administrative functions, and other applicable Information Technology functions
Maintains accurate inventory records for all hardware, software, and other miscellaneous equipment, utilizing the electronic inventory system
Maintains current listing of vendors and contacts for hardware systems, software programs and related equipment, utilizing the departmental electronic rolodex
Attends seminars, workshops and education to maintain technical proficiency related to duties and responsibilities
Maintains a sufficient inventory of regularly used supplies, including Citywide printer supplies and backup tapes
Performs other duties as assigned
Qualification
Required
Associate's or higher degree in Computer Science Information Technology, data processing with two (2) years related work experience in the IT field; or two to three (3-4) years of experience in a progressively responsible IT environment or an equivalent combination of education, training, and experience
Must possess and maintain a valid State of Florida Driver's License
Must pass an annual criminal background check, to include but not limited to fingerprinting
Must also possess the National Incident Management System (NIMS) IS-700 within 30 days of employment and the ICS-100 within 90 days of employment
There may be additional NIMS required, which will be scheduled by your supervisor
Preferred
Relevant IT certifications such as CompTIA A+ preferred
Benefits
City of Maitland offers a comprehensive benefits packages to full-time employees.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase