DTI (Diversified Technology Inc.) · 3 hours ago
Meter Billing Analyst
United States
Contract
Remote
New Grad, Entry LevelDTI (Diversified Technology Inc.) has an immediate need for a Meter Processing Representative for a 3+ months contract. The role involves preparing and entering transactions for account billing, processing meter data, and providing support for Meter Readers.
Information Technology & Services
Hiring Manager
Amit Kumar
Responsibilities
Prepares and enters transactions to originate the billing of an account or makes corrections to the account
Processes files to and from hand-helds, and verifies that meter data has been transferred to Host via Meter Reading electronic systems
Assigns routes and make up schedules for Meter Readers
Makes appointments with Customers to obtain meter readings, and creates or cancels orders when appropriate
Schedules, assigns and dispatches (prints) related meter reading orders as needed
Performs data entry of change name and re-read orders, and make appropriate billing adjustments when necessary. Review customer billing history as needed
Assigns un-routed and new meters to a meter reading route in CIS. Enters district reroutes into CIS, and create new routes as needed
Provides phone support for Meter Readers
Works related reports according to prescribed procedures, using existing or new systems
Processes readings that interface to the Industrial Billing System, and verifies that readings transferred
Updates special conditions and meter reading instructions or directions when appropriate
Originates letters to notify customers of SONR (Shut-Off No Read) conditions, or to replies to customer’s correspondence
Operates a call direction telephone system
Maintains department files and records, both electronic and hard copy
Performs miscellaneous clerical functions such as typing and filing, opening and distributing mail
Receives and relays messages
Performs duties in accordance with NiSource procedures, practices, and safety rules
Reports irregularities and abnormal conditions
Directs the work of one or two employees assigned to assist
Assists in the training of other employees
Performs similar or less skilled work in this classification or, when the diversity of the work load requires, perform similar or less skilled work in equal or lower classifications
Qualification
Required
High school education or the equivalent
Shall successfully complete applicable CSR training as described in the qualifications in the classification of Customer Service Representative
Ability to operate a computer, adding machine, calculator and reproduction and facsimile equipment
Ability to acquire a thorough working knowledge of rates, billing codes, utility service classifications and collection policies
Ability to deal with both external and internal customers in an intelligent, tactful and courteous manner
Excel Knowledge/Experience
Company
DTI (Diversified Technology Inc.)
DTI (Diversified Technology Inc.)
Founded in 2007
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tony Henry
Chief Executive Officer
Company data provided by crunchbase