Customer Service Specialist jobs in United States
cer-icon
Apply on Employer Site
company-logo

Centerstone · 3 hours ago

Customer Service Specialist

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. The Customer Service Specialist role involves ensuring timely assistance to customers over the phone and in person, managing appointment scheduling, and maintaining overall client satisfaction.

Health CareHealth DiagnosticsMental HealthPersonal Health
check
H1B Sponsor Likelynote

Responsibilities

Assisting all clients, checking in, greeting at arrival
Notifying staff of appointment arrivals
Check client out/collecting co-pay
Ensuring all clients are offered Office Summary of today’s appointment, education information, PIN numbers
Post physician and therapy services as needed

Qualification

Customer service skillsComputer skillsCommunication skillsPhone etiquetteClinical office experience

Required

High school diploma or GED required
Experience working in a clinical office setting and/or retail experience preferred
Effectively communicate via written, verbal, in person and virtual methods
Great customer service skills, computer skills, and phone etiquette

Preferred

Experience working in a clinical office setting and/or retail experience preferred

Benefits

Medical, dental, and vision health coverage
Flexible Spending and Health Savings Accounts
403b retirement plan with company match
Paid time off and ten paid holidays
AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
Employee Resource Groups
Continuing education opportunities
Employee Assistance Program

Company

Centerstone

company-logo
Centerstone is a non-profit health system providing mental health and disorder treatments by counseling, care, and treatments.

H1B Sponsorship

Centerstone has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2020 (1)

Funding

Current Stage
Late Stage
Total Funding
$0.17M
Key Investors
Bishop Parker Foundation
2025-06-20Grant· $0.17M

Leadership Team

leader-logo
David Guth
Chief Executive Officer
linkedin
leader-logo
John Markley
CEO of Centerstone of Illinois- Retired
linkedin
Company data provided by crunchbase