Fishbowl · 17 hours ago
Project Manager
Orem, UT
Full-time
Onsite
Mid Level
3+ years expFishbowl is an industry leading supplier of manufacturing and warehouse management software, seeking an experienced Project Manager to oversee the implementation of their software for new customers. The Project Manager will be responsible for defining project scope, managing timelines, and ensuring successful delivery while fostering customer relationships and collaboration with internal teams.
ManufacturingSaaSService IndustrySmall and Medium BusinessesSoftwareWarehousing
Responsibilities
Serve as the primary point of contact for customers from the point of sale through full implementation and onboarding
Develop detailed project plans, including scope, timelines, milestones, and resource allocation, tailored to customer needs
Monitor project progress, identify potential risks, and implement mitigation strategies to ensure successful delivery
Ensure all deliverables meet quality standards and customer expectations
Manage and align the workstreams of Implementation Specialists and Data Migration Specialists to meet project objectives
Facilitate regular communication between internal teams and customer stakeholders to ensure alignment and transparency
Coordinate data migration activities, ensuring data accuracy and integrity throughout the implementation process
Work closely with Implementation Specialists to align training and software setup with the customer’s business needs
Build and maintain strong, collaborative relationships with customers to ensure satisfaction and successful adoption of the software
Act as a trusted advisor, proactively addressing customer concerns and providing guidance on best practices
Manage expectations and provide regular updates to stakeholders on project status, milestones, and challenges
Maintain accurate project documentation, including meeting notes, project plans, and status reports
Provide regular updates to internal leadership on project progress, risks, and outcomes
Contribute to the continuous improvement of implementation processes and tools by sharing feedback and insights
Qualification
Required
Bachelor's degree in Business Administration, Project Management, or a related field (or equivalent experience)
3+ years of project management experience, preferably in software implementation or SaaS environments
Proven track record of managing complex projects with multiple stakeholders and tight deadlines
Strong knowledge of project management methodologies (e.g., Agile, Waterfall) and tools (e.g., JIRA, MS Project, or similar)
Exceptional organizational and time management skills, with a keen eye for detail
Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences
Strong problem-solving skills and the ability to make decisions under pressure
Preferred
Familiarity with inventory management or manufacturing software is a plus
PMP, PRINCE2, or other relevant project management certifications preferred
Benefits
Flex PTO policy with no accrual needed allowing employees the time they need away from work
Multiple healthcare options to choose from including PTO and HSA options with matching company contributions to an employee’s HSA account
Paid parental leave
401K matching
On-site gym, company paid lunches, fully stocked snack bins and refrigerators in the office
Company
Fishbowl
Fishbowl empowers small to midsize businesses to succeed by delivering AI-centric inventory and manufacturing solutions that help teams operate smarter, respond quicker, and unlock more reliable operations.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-12-01Acquired
Leadership Team
John David King
CEO
Peter Osberg
CEO and Board Member
Recent News
2025-04-01
Company data provided by crunchbase