Fortera Credit Union · 1 week ago
Data Analyst I
Clarksville, TN
Full-time
Hybrid
Entry Level
$70K/yr - $85K/yr
1+ years expFortera Credit Union is seeking a Data Analyst I to support data-driven decision-making by collecting, analyzing, and interpreting data. The role involves collaborating with various departments to develop reports and dashboards while ensuring data accuracy and integrity.
Financial Services
No H1B
Responsibilities
Collect, clean, and preprocess data from various internal and external sources for analysis. Ensure data accuracy and integrity by identifying and resolving inconsistencies
Analyze datasets to identify trends, patterns, and insights that inform business decisions. Conduct descriptive, diagnostic, and basic predictive analytics to provide actionable recommendations
Develop and maintain basic dashboards and reports using tools such as Power BI, Spotfire, or Excel. Create automated reporting solutions to improve efficiency and accuracy
Present data findings in a clear and visually appealing manner to non-technical stakeholders. Develop customized dashboards and visual analytics tailored to business needs
Work closely with business units to gather reporting and analytics requirements. Translate business questions into analytical solutions and ensure stakeholder alignment
Monitor and track key performance indicators (KPIs) to assess business performance. Provide recommendations for operational improvements based on KPI analysis
Ensure compliance with data governance policies and maintain confidentiality and security of sensitive information. Support data quality improvement initiatives
Conduct research and data analysis to provide insights on industry trends and member behavior. Identify opportunities for growth, product optimization, and process improvements
Document data sources, analytical processes, and reporting solutions for future reference. Maintain technical and user documentation for dashboards and reports
Identify and recommend process improvements to enhance data analysis efficiency and accuracy
Stay current with industry trends and advancements in data analytics
Attends and participates in all meetings, trainings and committees as required
Participates in community and civic events to promote awareness of the Credit Union in the community
Ensures work area and assigned equipment are clean, secure, and well-maintained
Completes other duties as assigned by management
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent combination of education and experience)
Basic knowledge of data analysis techniques, including statistical and data visualization methods
Familiarity with reporting and data visualization tools such as Power BI, Spotfire, or Excel
Awareness of data governance and data security best practice
Understanding of KPI development and tracking principles
1-3 years of experience in data analysis, business intelligence, or a related role
Experience gathering and analyzing data to generate insights
Exposure to data visualization and dashboard creation using industry-standard tools
Experience collaborating with stakeholders to define reporting requirements
Strong analytical skills to identify trends, patterns, and actionable insights
Proficiency in creating dashboards and reports using Excel, Power BI, Spotfire, or similar tools
Knowledge of automated reporting processes to improve efficiency
Able to validate and cleanse data to ensure accuracy
Understanding of data privacy and security protocols when handling sensitive information
Excellent oral, written and interpersonal skills
Strong organizational skills; attentive to detail
Able to independently, or collaboratively as part of a team
High degree of patience and ability to lead staff through change and interpersonal challenges
Ability to use a PC, related software (including MS Office) and standard office equipment
Able to meet deadlines and maintain effective and efficient workflow
Able to work well under pressure while always promoting a professional image of the Credit Union
Able to maintain a flexible work schedule including working weekends
Regular and predictable attendance
Professional dress, appearance and attitude
Company
Fortera Credit Union
Fortera Credit Union is a bank offering debt consolidation services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jennifer Ventimiglia
Chief Executive Officer
Angela Andrews
Chief Operations Officer
Company data provided by crunchbase