CorVel Corporation · 23 hours ago
Director - Regional Accounts
Dallas, TX
Full-time
Hybrid
Mid, Senior Level
$82K/yr - $136K/yr
5+ years expCorVel Corporation is a national provider of industry-leading risk management solutions for various sectors. The Director of Regional Accounts is responsible for providing customer services, managing accounts, and ensuring customer satisfaction while increasing market share through excellent service and communication.
InsuranceSoftware
Responsibilities
Facilitate and coordinate customer set-up
Coordinate and attend customer meetings
Discuss, understand, and meet agreed upon standards as mutually determined by CorVel and customer
Develop/maintain account service instructions and communicate to service staff and post on the CorVel Sharepoint
Knowledge of CorVel's services and completion of all CorVel Product Training Modules
Manage contract renewals/price increases; coordinate with the AE and/or management team as appropriate
Resolve service issues through appropriate channels; Essential elevate operations issues to Local Management Team or Regional Vice President as appropriate
Responsible for all aspects of collections in conjunction with the respective operations management
Present information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions, or additional product sales
Oversee integrity and delivery of client specific reports
Maintain continuous communication with customer(s) to ensure that all service expectations are identified and maintained
Will serve as an AM mentor to assist new AM’s with onboarding and first 24 months of employment
Monthly account updates and all new service opportunities documented in Salesforce.com
Qualification
Required
Provides customer services for one or more new or established accounts
Responsible for interacting with customers on an executive level and understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing excellent service, commitment to the customer, and introducing additional services
Facilitate and coordinate customer set-up
Coordinate and attend customer meetings
Discuss, understand, and meet agreed upon standards as mutually determined by CorVel and customer
Develop/maintain account service instructions and communicate to service staff and post on the CorVel Sharepoint
Knowledge of CorVel's services and completion of all CorVel Product Training Modules
Manage contract renewals/price increases; coordinate with the AE and/or management team as appropriate
Resolve service issues through appropriate channels; Essential elevate operations issues to Local Management Team or Regional Vice President as appropriate
Responsible for all aspects of collections in conjunction with the respective operations management
Present information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions, or additional product sales
Oversee integrity and delivery of client specific reports
Maintain continuous communication with customer(s) to ensure that all service expectations are identified and maintained
Will serve as an AM mentor to assist new AM's with onboarding and first 24 months of employment
Monthly account updates and all new service opportunities documented in Salesforce.com
Functional expertise is expected in workers' compensation, auto, general liability, and disability management
Demonstrated expertise in managed care services such as Network Utilization, Case Management, Bill Review and Pharmacy Benefit Management
Strong analytical skills
Advanced understanding of Excel
Leadership presence
Bachelor's Degree or higher
A minimum of 5 years of managed care, risk, or TPA experience
Benefits
Medical (HDHP) w/Pharmacy
Dental
Vision
Long Term Disability
Health Savings Account
Flexible Spending Account Options
Life Insurance
Accident Insurance
Critical Illness Insurance
Pre-paid Legal Insurance
Parking and Transit FSA accounts
401K
ROTH 401K
Paid time off
Company
CorVel Corporation
CorVel is a nationally recognized claims management and managed care provider with over 30 years of experience in the industry.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1991-07-05IPO
Leadership Team
Jeff Gurtcheff
Chief Claims Officer
Maxim Shishin
CIO
Recent News
CorVel Corp.
2025-11-04
2025-10-22
2025-10-06
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