Datacenter Operations Specialist jobs in United States
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Raas Infotek · 18 hours ago

Datacenter Operations Specialist

Raas Infotek is seeking a Datacenter Operations Specialist to manage decommissioning tasks and hardware troubleshooting. The role involves installing NVMe/SSD devices, diagnosing server faults, and configuring Rack Distribution Units to meet customer requirements.

Information Technology
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H1B Sponsor Likelynote
Hiring Manager
Manmohan Singh
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Responsibilities

Prepare specified server nodes and/or chassis for decommissioning and perform other decommissioning-related tasks, as per direction
Install NVMe/SSD devices into specified server nodes
Review ticket queue to assign and diagnose hardware related faults for servers
Diagnosis of HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket info and BMC/SEL/OS Logs
Network/power fault remediation, reseat/replace cables, NICs and PSUs cables
Follow parts request and RMA processes to acquire replacements, open Asset requests logging serial and parts numbers and applying appropriate tickets statuses
Ticket hygiene, capturing the root cause, actions, parts and all pertinent diagnosis and remediation efforts in the ticket
The Supplier will install NVMe/SSD devices into specified server nodes
Verifying the server node and NVMe/SSD compatibility based on provided specifications
Installing NVMe/SSD devices into the appropriate slots within the server node
Securing devices as per manufacturer guidelines to ensure proper alignment and connection
Documenting the installation with device serial numbers and updating customer’s asset tracking system
The Supplier will configure and troubleshoot Rack Distribution Units (RDUs) based on customer requirements
Supplier will perform “pod/MBU builds”
Tasks include: Unpacking, installing mounting rails, and installing ASW Switches into specific Server Cabinets and RUs in each Pod as detailed in customer-provided documentation

Qualification

NVMe/SSD installationHardware diagnosticsRDU configurationTicket managementTeam collaboration

Required

Prepare specified server nodes and/or chassis for decommissioning and perform other decommissioning-related tasks, as per direction
Install NVMe/SSD devices into specified server nodes
Review ticket queue to assign and diagnose hardware related faults for servers
Diagnosis of HDD, DIMMs, PSUs, fans, NICs, etc. by reviewing ticket info and BMC/SEL/OS Logs
Network/power fault remediation, reseat/replace cables, NICs and PSUs cables
Follow parts request and RMA processes to acquire replacements, open Asset requests logging serial and parts numbers and applying appropriate tickets statuses
Ticket hygiene, capturing the root cause, actions, parts and all pertinent diagnosis and remediation efforts in the ticket
Verifying the server node and NVMe/SSD compatibility based on provided specifications
Installing NVMe/SSD devices into the appropriate slots within the server node
Securing devices as per manufacturer guidelines to ensure proper alignment and connection
Documenting the installation with device serial numbers and updating customer's asset tracking system
Configure and troubleshoot Rack Distribution Units (RDUs) based on customer requirements
Perform 'pod/MBU builds'
Unpacking, installing mounting rails, and installing ASW Switches into specific Server Cabinets and RUs in each Pod as detailed in customer-provided documentation

Company

Raas Infotek

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RAAS Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions.

H1B Sponsorship

Raas Infotek has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (55)
2023 (62)
2022 (44)
2021 (61)
2020 (44)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase