NYS Office of Information Technology Services · 5 hours ago
Business Systems Analyst 2 (NY HELPs) - 10410
Albany, NY
Full-time
Hybrid
Mid Level
3+ years expThe NYS Office of Information Technology Services is seeking a Business Systems Analyst 2 to join the Enterprise Analysis team within the Chief Strategy Office. The role involves collaborating with cross-functional teams to analyze business needs, develop project plans, and ensure the effective execution of IT solutions supporting key initiatives.
Cyber SecurityGovernmentInformation TechnologyIT Infrastructure
No H1B
Responsibilities
Collaborate with cross-functional teams to analyze systems and application requirements to understand customer needs
Develop project plans collaboratively with ITS staff, agency staff and end users
Participate and work with cross-functional teams (DT, Shared services, and Agencies) to ensure technical and architectural specifications follow defined standards
Facilitate and participate in meetings with Business Solutions staff, end users, and management
Work on the execution of applications, ensuring applications function accurately and are available to our internal and external business customers
Provide support, as needed, for issue resolution ensuring that they are addressed promptly based on priority
Monitor/track CSO IT systems to ensure core technologies work properly and assist/ensure team members are properly trained in systems/tools used to perform work (e.g., O356 Application Suite)
Participate in product development/implementation for product releases using standard Secure System Development Lifecycle (SSDLC)
Develop and manage all relevant product baseline artifacts required for product project
Develop, manage, and monitor project schedules using to identify milestones, dependencies, and critical paths, and identify alternatives for accommodating resource conflicts and/or compressing schedules, if required, and any risks associated with those alternatives
Collaborate with business owners, technical teams and subject matter experts in IT product/solution research and documentation of proposals with cost benefits analysis, roadmaps/forecasting, procurement, partnership opportunities and alternatives to customize and configure IT products to meet business requirements
Create and maintain documentation on ITS processes, policies, application configuration and help related materials
Perform regular audits and quality assurance tests to ensure the functionality and efficiency of ITS products and services
Assist in the resolution of IT product and service issues
Qualification
Required
A bachelor's or higher degree AND three years of business analysis experience where your primary duty was performing three of the five following activities: Using business analysis techniques to elicit requirements as the foundation for the solution to the organization's business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, or JAD Sessions)
Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis)
Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirements; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirement Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, or Change Management Analysis)
Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals
Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and can achieve the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders
A bachelor's or higher degree AND possession of a Level 2 International Institute of Business Analysis/Certification of Capability in Business Analysis (IIBA/CCBA) Certification AND one year of business analysis experience where your primary duty was performing three of the five activities listed above
Possession of a Level 3 International Institute of Business Analysis/Certified Business Analysis Professional (IIBA/CBAP) Certification
Open to NYS employees with one year of permanent competitive service as Business Systems Analyst 2, G-23, OR in a position at the G-21 level or higher deemed administrative under Section 52.6 of Civil Service Law
Benefits
New York State Employees’ Retirement System (ERS) Membership
NYS Deferred Compensation
Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
Public Service Loan Forgiveness (PSLF)
And many more.
Company
NYS Office of Information Technology Services
New York State Office of Information Technology Services (ITS) is transforming how State government delivers services to New Yorkers and local governments.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Gary Moore
CTO, Enterprise ITS - WorkPlace Solutions - Nano Tech
Venkatesh Nattanmai
Deputy Chief Technology Officer - Service Delivery
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