RxBenefits, Inc. · 2 hours ago
Director of Revenue Operations - Pharmacy Analytics
United States
Full-time
Remote
Mid, Senior Level
5+ years expRxBenefits, Inc. is a company focused on pharmacy benefits analytics, and they are seeking a Director of Revenue Operations to lead the Strategic Pharmacy Analyst function. This role involves overseeing teams, ensuring analytical accuracy, and acting as a liaison for Business Development and Account Management in a rapidly changing pharmacy landscape.
FitnessHealth Care
Responsibilities
Lead, coach, and develop SPA managers and analysts; foster a culture of accountability, growth, clarity, and inclusion
Set expectations for quality, responsiveness, and readiness; reinforce these through ongoing coaching and regular performance reviews
Balance workload across BD and AM, re‑prioritizing as business conditions shift
Build leadership bench strength through structured development and mentoring
Represent BD and AM in cross‑functional forums involving, but not limited to, Pricing & Analytics, Clinical, Product, PBM Relations, Legal, and Implementation
Translate decisions into clear, actionable direction for the SPA team and GTM stakeholders
Lead communication efforts—including alerts, FAQs, talk tracks, and templates—to ensure BD, AM, and SPAs remain fully aligned and prepared
Establish and maintain quality standards for modeling insights, documentation, assumptions, and peer review
Drive accuracy in all SPA outputs, particularly repricing, formulary disruption analyses, rebate assumptions, specialty channel configurations, UM impacts, and network strategies
Track and address recurring issues through defined error categories and root‑cause analysis
Manage SLAs for analyses, RFP responses, renewals, and other deliverables; monitor performance and coach to improvement
Maintain an always‑current readiness plan that outlines upcoming changes, training needs, communication timing for SPA, BD, and AM
Partner with Revenue Operations leadership to advance SPA tools, enablement content (playbooks), territory performance analytics, and automation opportunities to support the SPA function
Ensure Salesforce (SFDC) accuracy and adherence to data governance requirements—including system process flow and consistent information across opportunities
Standardize templates, presentations, and workflows to reduce wide variation while supporting multiple BD and AM requirements
Maintain a predictable operating rhythm with BD and AM leadership, ensuring visibility into performance, risks, upcoming events, and enablement needs
Deliver concise, executive‑ready summaries of SPA performance, readiness, and priority shifts to Revenue Operations leadership
Define and manage onboarding, certification, and ongoing training for SPA managers and analysts
Collaborate with Revenue Operations and enablement resources to provide role‑specific continued education and certification for career development and advancement of SPAs
Promote a culture of knowledge sharing across all SPA teams
Qualification
Required
Proven experience leading multi-layered analytics or operations teams, including leadership of managers
Bachelor's degree required
Strong, demonstrated communication and executive presence; able to advocate for BD/AM and simplify complex pharmacy/PBM topics
Deep understanding of pharmacy benefits, PBM analytics, or related healthcare financial modeling
Demonstrated ability to establish and maintain quality standards and coach teams to accuracy
Experience managing SLAs, operational workflows, and performance dashboards
Advanced Excel skills (VLOOKUP/XLOOKUP, pivot tables, reconciliation) and working knowledge of Salesforce
Experience driving cross-functional initiatives with Product, Clinical, Pricing, Finance, Marketing, and PBM Relations
Preferred
Advanced degree preferred
5+ years of experience in pharmacy benefits, PBM analytics, or healthcare financial analytics
Experience modernizing tools, workflows, or automation to improve speed and accuracy
Familiarity with BI/reporting tools and documentation platforms (e.g., Power BI, Tableau, Confluence)
Background in designing onboarding and training programs for analytical teams
Comfort navigating ambiguity with a bias toward action and structured experimentation
Company
RxBenefits, Inc.
RxBenefits is a health and wellness company that provides pharmacy benefits and administration services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Great Hill Partners
2020-12-01Private Equity
2016-01-12Private Equity
Leadership Team
Wendy Barnes
Chief Executive Officer
Kat Magnuson
Leadership Development Partner
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