Ambient · 2 days ago
Inside Sales, Parts - DMG
Kapolei, HI
Full-time
Onsite
Mid Level
$24/hr - $28/hr
3+ years expAmbient is an HVAC manufacturers’ representative with over 40 years in business. They are seeking an Inside Sales-Parts person responsible for processing parts sales, customer orders, and responding to customer inquiries regarding parts services.
ConstructionCustomer ServiceHeating Ventilation and Air Conditioning (HVAC)
Responsibilities
Executes quote and order management processes with a high level of accuracy to expedite the fulfillment process and follows through fulfillment
Reacts to customer service issues, customer complaints, and/or business opportunities
Complete order entry or quote preparation
Coordinate product deliveries to ensure on-time delivery of customer orders
Proactively identify opportunities to improve the flow of product and process
Own and manage warehouse space availability and requirements for inventory and consignment products. Implement and oversee recycling and waste management programs to ensure a clean, organized, and efficient overall warehouse environment
Use inventory management methods and procedures to identify, develop, and implement continuous process improvements
Support internal sales teams by researching options including, but not limited to receiving and processing orders, product and service questions, managing transfers, warranty administration and overall customer complaints
Qualification
Required
3+ years of customer service experience
Warehouse and Inventory Experience
MS Office (Word, Excel, Outlook)
Ability to lift 50-100 pounds (with assistance from others)
Patience, Flexibility, Positive Attitude
Preferred
Experience with Business Central or MS dynamics a plus
Previous experience or ability and willingness to learn about HVAC equipment (product knowledge)
Many different backgrounds can succeed in this position
Benefits
Health insurance
401(k) Plan with employer matching
PTO
Paid holidays
Company
Ambient
Ambient unites top HVAC teams, renowned for dedication and industry excellence, ensuring solutions for diverse spaces.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
LBC Credit Partners
2024-01-10Debt Financing
Leadership Team
Edward Dunlap
Chief Financial Officer
Louis Arzano
Chief Operating Officer
Recent News
Company data provided by crunchbase