Yourgi Pet · 6 hours ago
Director Of Operational Growth
Yourgi Pet is on a mission to become Earth's most trusted pet care connector, connecting pet parents with a reliable local network of certified professionals. They are seeking a Director of Operational Growth to manage the operations powering their growth engine on the supply side of the marketplace, partnering closely with various leaders to balance supply and demand, improve marketplace health, and scale successful strategies.
Responsibilities
Build and own the growth playbook for a two-sided marketplace focused on the supply side - including core metrics, KPIs, and execution rhythms
Define and execute growth hacking and tactics to drive bookings and revenue acceleration and report on your progress
Translate growth strategy into quarterly plans, OKRs, and prioritized roadmaps
Be an instrumental player in generating supply in the 20 new launch markets we’re expanding to in 2026
Partner with cross-functional leaders to drive growth across:
Provider acquisition, onboarding, utilization, quality, and retention
Marketplace balance, liquidity, and local density
Design and lead a structured experimentation program, increasing test velocity and ensuring learnings are scaled
Own growth reporting and analytics, delivering clear insights and recommendations to senior leadership
Support pricing, incentives, promotions, and provider programs with strong measurement discipline
Improve end-to-end provider journeys through funnel analysis and cross-functional execution
Build scalable processes, tools, and documentation as the business grows
Qualification
Required
10+ years of experience in Operations, BizOps, Strategy & Ops, Growth, Analytics, or similar roles
Bachelor's degree in marketing, Business, Economics, or a related field
Proven experience scaling B2C two-sided marketplaces and/or e-commerce businesses
Strong background in startup or early-stage / entrepreneurial environments
Comfortable with an 'all hands-on deck' and startup mentality – no task is too difficult or too easy for you to take on individually
Excellent analytical skills and comfort working directly with data to drive decisions
Track record of leading complex, cross-functional initiatives from idea to impact
Clear, confident communicator who can align teams and influence senior stakeholders
Experience in local services, on-demand, or supply-constrained marketplaces
Familiarity with experimentation platforms, lifecycle marketing tools, and modern analytics stacks
Experience with pricing, incentives, promotions, or marketplace balancing mechanisms
Background working closely with Product and Engineering teams on growth initiatives
Benefits
Health, vision, dental, long & short-term disability, and Life insurance
A Startup mentality company with stable funding
401k match
Pet Care discounts
Flexible Time Off
Parental Leaves
Opportunity to grow your career with a network of like-minded professionals
Company
Yourgi Pet
Yourgi is the ultimate pet care platform, built by experts to simplify life for modern pet parents.
Funding
Current Stage
Growth StageRecent News
2026-01-03
Company data provided by crunchbase