Inside Sales Representative jobs in United States
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CCS · 4 hours ago

Inside Sales Representative

positionLincoln, RI
timeFull-time
remoteOnsite
seniorityMid Level
money$60K/yr - $70K/yr
date3+ years exp

Custom Computer Specialists is a leading technology consulting firm providing best in class solutions to clients for over 45 years. The Inside Sales Representative is responsible for developing customer relationships, providing sales support, and driving new and recurring business while ensuring customer satisfaction and loyalty.

Business Information SystemsConsultingCyber SecurityInformation ServicesInformation TechnologySoftware

Responsibilities

Provide customer service and sales support while collaborating with Account Managers
Build and maintain strong customer relationships through calls, check-ins, and occasional onsite visits
Act as a trusted advisor by understanding business needs, identifying opportunities, and creating long-term sales roadmaps
Ensure customer satisfaction, retention, and product adoption by resolving issues, setting expectations, and escalating when needed
Review past sales to uncover upgrades, renewals, and new opportunities
Partner with Account Managers to support sales initiatives and drive revenue growth
Coordinate RFPs/bid responses, proposals, and interdepartmental collaboration
Manage warranty/license renewals, product upgrades, and generate renewal quotes with proactive follow-up
Support deal registration, CRM updates, and tracking of expirations/status
Create product quotes and proposals, factoring in discounts, promotions, and margins
Collaborate with Sales leadership on pricing strategies and vendor opportunities
Communicate with distribution channels for pricing, lead times, and alternatives when needed
Leverage quarter/year-end opportunities to negotiate deeper discounts
Maintain accurate CRM/NetSuite records (opportunities, sales orders, win/loss, contacts)
Ensure compliance and up-to-date customer and prospect information
Participate in training sessions and certification exams to stay current on products and solutions

Qualification

Tech sales supportCustomer service experienceCRM/NetSuite proficiencyVerbal communicationWritten communicationCustomer relationship skillsEntrepreneurial spiritPhone presenceOrganizational skillsTime management

Required

3 years tech sales support and/or customer service experience
Must reside in commutable distance to Lincoln, Rhode Island
Strong phone presence and listening skills
Entrepreneurial spirit
Organizational skills and effective time management
Customer relationship skills
Excellent verbal and written communication skills
4-year degree or equivalent work experience

Benefits

Medical and dental plans.
Company paid vision and short and long term disability plans.
Flexible spending programs including Healthcare, Dependent Care, Transit and Parking.
401K with employer match.
Tuition reimbursement.
Onsite fitness center (or gym membership reimbursement for client or satellite based employees).
Company paid life Insurance.
Paid holidays and vacation.
Technical certification gift card rewards program.

Company

CCS

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CCS is a premier provider of technology solutions and services to organizations throughout the US.
dateFounded in 1979
location
Hauppauge, New York, USA
people-size201-500 employees
web-link
https://www.customonline.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2022-02-10Private Equity

Leadership Team

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Gregory G. Galdi
Chairman
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Recent News

EIN Presswire
CCS Ranks 18th on the MSSP Alert Global Top 250 List
2026-01-07
EIN Presswire
CCS Strengthens Midwest Presence with Acquisition of Indiana-based, eKeeper Systems, Inc.
2026-01-06
EIN Presswire
CCS Launches AI Solution to Help Organizations Chart a Path to Responsible AI
2025-11-05
Company data provided by crunchbase